Πολύ καλό 7,8
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από 2334 κριτικές
  • Καθαριότητα 8,1
  • Παροχές 7,3
  • Τοποθεσία 7,5
  • Άνεση/κατάσταση δωματίου: 7,9
  • Εξυπηρέτηση 7,9
  • Σχέση ποιότητας-τιμής 7,9
  • Φαγητό/Δείπνο: 7,5
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Ann-Christin από Γερμανία
Ζευγάρι
Superior με Θέα σε κήπο
Έμεινε 3 βράδια τον Απρίλιος 2012
nice hotel, but mouses in room
the view
The secret cliff is a nice hotel with a wonderful view with some pros, but were many cons. The restaurant and the service in the restaurant is ok. The breakfast was ok.. At our first night we heard some mysterious noises, but we didn´t see anything. Then in our second night I saw them: Mouses an roaches! It was really horrible! I went to the reception and asked for another/ better room or a cutting of price. The man at the reception was not able to help me and no one of the management came. After waiting the whole night and morning for someone, that can help us we wanted to leave. We had one night left I wanted some of my money back. The Security man threaded us and told us, that no one will help us. If you do not care about mouses and other animals in your room, this hotel will be perfect for you. An alle deutschen Reisenden: Alles in allem kann ich dieses Hotel wirklich nicht weiter empfehlen. Zwar ist die Aussicht wunderschön und das Restaurant wirklich in Ordnung, allerdings hatten wir Mäuse und Kakerlaken auf unserem Zimmer. Als wir uns beschwert haben, wurde uns nur gedroht und nicht geholfen. Niemand von der Hotelleitung kam und es hat sich keiner entschuldigt. Zudem ist die Lage nicht so gut. Der Rollerverleih ist sehr unorganisiert und man bekommt nur sehr schwer einen Roller. Somit muss man auf die Taxen zurückgreifen und das ist schon ein wenig kostspieliger.
Η κριτική γράφτηκε στις 27 Ιουνίου 2012

AHMAD από Αυστραλία
Ζευγάρι
Superior με Θέα σε κήπο
Έμεινε ένα βράδυ τον Ιούνιος 2012
Amazing location, Tree House over the Ocean
Quiet and private and yet so close to the buzz of Phuket
We were kindly upgraded to an ocean facing room with incredible views. It felt like we were in a treehouse over the ocean! Beautiful comfy room, exceptional service. Restaurant has amazing views.
Η κριτική γράφτηκε στις 26 Ιουνίου 2012

stacey από Αυστραλία
Ζευγάρι
Deluxe Θέα σε ωκεανό
Έμεινε 5 βράδια τον Ιούνιος 2012
Nice rooms with amazing views
Great ocean views
We would stay here again. We Booked and ocean view room with breakfast for $60 which was great value. It's away from the hustle of patong, the staff are friendly and helpfull and there are also amazing views from the pool. Only down for us was that it is not withing walking distance to a beach. Both restaurants at the hotel are worth eating at.
Η κριτική γράφτηκε στις 22 Ιουνίου 2012

lydia από Νέα Ζηλανδία
Ζευγάρι
Deluxe Θέα σε ωκεανό
Έμεινε 6 βράδια τον Ιούνιος 2012
great setting
views, quietness
I have stayed here three times now in 4 years and wont be going back. There is no recogniton of previous visits, complete staff change very little english spoken, the resort is looking run down. Tried to get air coditioning fixed and othing happened, same with very noisy door that made lots of noise. Room service was slow and the staff generally were slow and everything seemed to be a hassle. Considering it was the low season and not many guests they had very little to do. For the prices paid the breakfast was poor and again staff unattntive when at breakfast. Dishes not collected, had to get our own coffee. Its a pity as the location is wonderful and quiet. If you are staying there you really do need a hire car or motorbike as it is not in any of the towns. Driving in Phuket is fine if your are road savy.
Η κριτική γράφτηκε στις 19 Ιουνίου 2012

CHAN από Μαλαισία
Ζευγάρι
Deluxe Θέα σε ωκεανό
Έμεινε ένα βράδυ τον Μάιος 2012
Relaxing hotel
Relaxing hotel
A relaxing hotel that away from city and town..a nice swimming pool and nice view of the sea..
Η κριτική γράφτηκε στις 17 Ιουνίου 2012

Nicholas από Αυστραλία
Ένα άτομο
Deluxe Θέα σε ωκεανό
Έμεινε 3 βράδια τον Μάιος 2012
Nice quiet location, rude staff spoiled stay
Location and proximity to Kata, Karon and Patong is handy.
The location is out of town and beautiful quiet property though the attitude of the staff was disgusting.
Η κριτική γράφτηκε στις 15 Ιουνίου 2012

Leena από Νέα Ζηλανδία
Ζευγάρι
Superior με Θέα σε κήπο
Έμεινε ένα βράδυ τον Ιούνιος 2012
Beautiful location, great room facilities
Love being above the surf
We stayed at Secret Cliff due to proximity to Patong Boxing Gym across the road. It is also handy to both Karon and Patong beaches and taxi/shuttle is very cheap. The deluxe room was well appointed and spacious and we lacked nothing. We loved the infinity pool overlooking the surf, especially when a storm blew in!
Η κριτική γράφτηκε στις 15 Ιουνίου 2012

lydia από Νέα Ζηλανδία
Ζευγάρι
Deluxe Θέα σε ωκεανό
Έμεινε 2 βράδια τον Ιούνιος 2012
changed
view of ocean, cliff front
this is the third time i have stayed here in four years. it has gone downhill and slipped considerably. the rooms are looking tired, my air conditioning was not working and it took 6 hours for them to come and see waht was happening and only when i insisted on shifting rooms. the showers are terrible, water goes everywhere and you have to hold up shower nozzle. room service take a long time to get to your room, the staff are ok, but english is terrible. it is very hard to be understood. i was very dissapointed and this time i took another friend and felt embarrassed by the general lack of help and assistance from the staff. selection at breakfast was minimal. i will not be staying here again. this resort is using the fact that it has a fantasitc view and nneds to get its act together as this will not sell it in the future.
Η κριτική γράφτηκε στις 14 Ιουνίου 2012

manuel από Ελβετία
Ένα άτομο
Deluxe Θέα σε ωκεανό
Έμεινε ένα βράδυ τον Μάιος 2012
indeed a secret place stashed away under trees
peacefull beautiful
stayed there a week with partner and a week on my own. she and i we both loved the peace and beauty of the place. the rooms are all lovely and the staff is smiley and helpful. a retreat. not a mass hotel.
Η κριτική γράφτηκε στις 10 Ιουνίου 2012

Seah από Σιγκαπούρη
Οικογένεια με μεγάλα παιδιά
Deluxe Θέα σε ωκεανό
Έμεινε ένα βράδυ τον Ιούνιος 2012
Great Place to Stay
If you are looking for relax and cosy to stay in Phuket, Secret Cliff is the place.
We are staying at the Ocean View Deluxe Room. It really provide us a wonderful ocean view. The only thing is that there is insufficient lightings at night along the path when walking back to our rooms. The area is cosy as it is about 15minutes away from the busy Patong area and we really enjoy the relax environment. The hotel staff area friendly. The breakfast is slightly lack of selection.
Η κριτική γράφτηκε στις 09 Ιουνίου 2012


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