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από 165 κριτικές
  • Καθαριότητα 6,9
  • Παροχές 6,5
  • Τοποθεσία 8,1
  • Άνεση/κατάσταση δωματίου: 6,7
  • Εξυπηρέτηση 7,1
  • Σχέση ποιότητας-τιμής 7,3
  • Φαγητό/Δείπνο: 6,2
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Kenneth από Αυστραλία
Ζευγάρι
Deluxe
Έμεινε 5 βράδια τον Οκτώβριος 2013
Central hotel and friendly helpful staff
Lovely staff
Our room was very cramped and in need of an update. Stayed here two years ago and with change of name from Splendid 1 presumed that hotel had been updated but no such luck. Shower cubicle needed a good scrub.
Η κριτική γράφτηκε στις 08 Νοεμβρίου 2013

David από Ηνωμένες Πολιτείες
Ζευγάρι
Deluxe
Έμεινε 2 βράδια τον Ιούλιος 2013
Nice old town with lots of shops
location, room quality, value
Η κριτική γράφτηκε στις 21 Αυγούστου 2013

David από Ηνωμένες Πολιτείες
Ζευγάρι
Απλό
Έμεινε ένα βράδυ τον Ιούλιος 2013
Quiet street in old Hanoi
location, window view, value
Η κριτική γράφτηκε στις 21 Αυγούστου 2013

David από Ηνωμένες Πολιτείες
Ζευγάρι
Απλό
Έμεινε 2 βράδια τον Ιούλιος 2013
Pleasant hotel in old quarters
location, room quality, value
Η κριτική γράφτηκε στις 21 Αυγούστου 2013

GEOK από Μαλαισία
Ζευγάρι
Απλό
Έμεινε 2 βράδια τον Ιούνιος 2013
Great location
Good location, friendly staff, hotel with elevator
The draining system in the toilet was bad. The facilities in the room was quite old. Overall is considered good
Η κριτική γράφτηκε στις 09 Ιουνίου 2013

Arnoldy από Ινδονησία
Ζευγάρι
Superior
Έμεινε ένα βράδυ τον Φεβρουάριος 2013
Near St. Joseph Cathedral Hotel in Old Quarter
Room with balcony
Hanoi Ciao Hotel first used name Splendid Star 2 Hotel, location in an alley near St. Joseph Cathedral, quite small room, ordinary and ordered breakfast (not a buffet breakfast), we were dissapointed for hotel when we booked One Day Halong Bay Tour and bus ticket Hanoi to Vientiane because overprice and the bus not as described (sleeping bus with toilet) but actually an ordinary sleeping bus without toilet.
Η κριτική γράφτηκε στις 26 Φεβρουαρίου 2013

MINNING από Κίνα
Ένα άτομο
Απλό
Έμεινε ένα βράδυ τον Ιανουάριος 2013
Watch out! The photo is cheating you!
No.
I thought I've booked a twin bed room, because the photo is displayed with 2 bed in the room, finally I have to pay 10 USD for an extra bed when I checked in and the staff told me that I have actually booked a single room! The staff is not friendly, they didn't provide the breakfast in the morning which they promised to. The environment seems dangerous because there're gangsters hanging out at night and touch your belongings impolitely, though it's near the church.
Η κριτική γράφτηκε στις 22 Ιανουαρίου 2013

Kimberly από Ηνωμένες Πολιτείες
Ζευγάρι
Superior
Έμεινε 2 βράδια τον Ιανουάριος 2013
great location, room ok
room, cleanliness
we booked a superior and the room itself was nice. it was also clean, but the bed took up most of the room. don't believe the pics of the bathroom, because you will not get anything close to that. the actual bathroom is small. we were on the 3rd floor and still had a view of the wall. the street is not very quiet and people are out there until 1am, and start waking up about 6am, and the sound carries in the alley. perhaps it would be quieter if you were further up or your windows weren't closed using tape like ours was. service wasn't good. i was sick the second day and we tried to buy soup from them, but were told it was only for breakfast, which was fine. however, when my husband brought me back some soup, they wouldn't even let us use a bowl. we checked out the night before and the manager said he would have someone make us breakfast, despite our early departure. we woke up early anticipating breakfast, and no one brought it up. we called and no one answered. when we left everyone was still asleep downstairs. the location is great. if you are a light sleeper then the cathedral bell may wake you.
Η κριτική γράφτηκε στις 12 Ιανουαρίου 2013

Jeff από Ηνωμένες Πολιτείες
Ζευγάρι
Superior
Έμεινε 3 βράδια τον Νοέμβριος 2012
Great Rooms, Terrible Breakfast
Comfortable Bed, Good Wifi, Quiet, Good Location
i stayed at 5 different places in hanoi and this was one of the best. the bed is comfy and i think they upgraded our room for free the first couple nights. our room had a computer in it which was great because my girlfriend had her laptop stolen at our previous accommodation. the staff was rather unfriendly and spoke little english. the breakfast was quite bad. don't get anything with bacon in it, it's very tough. fruit, cereal, and yogurt are safe choices. even the fruit juices are quite bad though, especially the orange juice.
Η κριτική γράφτηκε στις 06 Νοεμβρίου 2012

Patricia από Ηνωμένο Βασίλειο
Επαγγελματίας
Superior
Έμεινε 7 βράδια τον Σεπτέμβριος 2012
Friendly helpful staff & good location
Friendly helpful staff, good location, quiet lane
The staff at this hotel are great, the hotel is in a great location - near the lake, good restaurants and lots of shops, easy access to buses to all parts of Hanoi. I made a mistake with my booking dates and they changed it for me at the desk with no charge - they had no obligation to do so. The room, bathroom and bedding are clean. Another review mentioned paint flaking off the walls - well there was around the window area - but with the humidity in Hanoi that happens everywhere. Standard rooms have no window or an internal window; superior rooms on the lower floors look out at a wall that is quite close but the upper floors have a view of the city; Deluxe rooms on the lower floors look out on buildings across the street, on the upper floors they have a view of the church tower.
Η κριτική γράφτηκε στις 10 Οκτωβρίου 2012


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