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Τύπος επιβάτη
Άριστο



από 1737 κριτικές
  • Καθαριότητα 8,2
  • Παροχές 7,7
  • Τοποθεσία 8,7
  • Άνεση/κατάσταση δωματίου: 8,3
  • Απόδοση προσωπικού: 8,6
  • Σχέση ποιότητας-τιμής 8,5
  • Φαγητό/Δείπνο: 7,6
Ταξινόμηση κατά

George από Καναδάς
Οικογένεια με μικρά παιδιά
Superior
Έμεινε 6 βράδια τον Απρίλιος 2014
Great location
Location, Location, Location!!!
Pleasant
Η κριτική γράφτηκε στις 19 Αυγούστου 2014

Jan από Ολλανδία
Ζευγάρι
Superior
Έμεινε 3 βράδια τον Φεβρουάριος 2014
The best hotel for price and quality
Nice and clean room. Strong wifi, good location and friendly staff
Got more than expected and we really enjoyed our stay there. Thaison Palace is a golden palace for long stay and their staff made us feel at home. Highly recommend!
Η κριτική γράφτηκε στις 17 Αυγούστου 2014

WenJie από Σιγκαπούρη
Ένα άτομο
Superior
Έμεινε ένα βράδυ τον Αύγουστος 2014
Repeated Quality & Excellent Hospitality.
Friendliness Of Staff,Service,Value For Money
Once again, i got back to Thaison Palace Hotel and as usual, i was greeted with the friendly staffs. Even as a lone traveller myself, this place has been packed with family love and the warmth of hotel staff is never like what you can get at many hotels i've been to. The staffs are always there for you and be ready to treat you like a family member of their own and this warmth is definitely what travellers would love and appreciate since we are not familiar with the country. It is like having a home of your own but in vietnam. Based on the previous trip, when you do give feedback, it is always valued by them and taken into serious considerations for improvement. Definitely a worthwhile stay yet again and probably my permanent hotel when i travel to hanoi again.
Η κριτική γράφτηκε στις 15 Αυγούστου 2014

michael από Φιλιππίνες
Γκρουπ
Superior
Έμεινε 8 βράδια τον Αύγουστος 2014
A hidden gem in the Old Quarter
Location, the staff and great clean rooms
I don't think I would have been inspired the way I am now had I chose a different hotel. Thaison has definitely helped me achieve that reset that I needed because of their amazing service and very relaxing atmosphere. We enjoyed the stay and will definitely gonna go back.
Η κριτική γράφτηκε στις 14 Αυγούστου 2014

Roy από Ηνωμένες Πολιτείες
Ένα άτομο
Superior
Έμεινε 2 βράδια τον Αύγουστος 2014
Good value
staff, location, clean room
Excellent overall. Staff very helpful & friendly. Very good location within quick walk to shopping & restaurants. Allowed late checkout for late afternoon bus pickup at hotel.
Η κριτική γράφτηκε στις 10 Αυγούστου 2014

Michael από Αυστραλία
Οικογένεια με μικρά παιδιά
Superior
Έμεινε 3 βράδια τον Ιούλιος 2014
Highly recommended
Customer Service, Food, Activity Recommendation
My stay at Thaison Palace Hotel was very good! It is highly recommended, friendly staff providing excellent service.
Η κριτική γράφτηκε στις 10 Αυγούστου 2014

Dan από Βιετνάμ
Ζευγάρι
Superior
Έμεινε 2 βράδια τον Αύγουστος 2014
could not expect for more from a 3.5 star
Golden service and super staff
i was extremely impressive on this hotel service, had really good experience in Hanoi and everything is organized by this hotel in well order and very professional. We booked one super double and got free upgrade to family suite room which is really large and clean and comfortable... hotel' staff 's so friendly, and helpful gave me all recommendation on foods, drinks and they were willing to assist us like calling us taxi during our stay there. especially , i was really enjoy our trip to Ha long bay which was great and unforgettable. we are sure will be back one day coz there are many things we have missed on this trip , surely keep this hotel in memory for next holiday
Η κριτική γράφτηκε στις 08 Αυγούστου 2014

Sandra από Αυστραλία
Ζευγάρι
Deluxe
Έμεινε 5 βράδια τον Ιούλιος 2014
Ideal for short stay
rooms, staff and location
Pleasant stay at this hotel for short stay in Hanoi and we found the room clean and the bed comfortable. The room was provided with a flat TV, hairdryer, desk, sofa, cattle with free tea and coffee and adequate space for clothes. The bathroom was very clean and modern but on the small side but I had no problems with this myself. Breakfast was included in the price which I thought was quite reasonable for the price I paid. Good central location with friendly staff.
Η κριτική γράφτηκε στις 07 Αυγούστου 2014

Alexandra από Αυστραλία
Ζευγάρι
Superior
Έμεινε ένα βράδυ τον Ιούλιος 2014
Thaison Palace
Extremely helpful and friendly staff, amazing value for money, delicious breakfast food
We arrived at 4am and the staff were still there and greeted us kindly regardless of the hour, they helped is with our bags and smiled and were friendly the whole time. For a cheap place to stay, the rooms are beautiful and the breakfast is delicious. For what we paid we were extremely impressed and not expecting the service to be as good as it was!
Η κριτική γράφτηκε στις 07 Αυγούστου 2014

Wouter από Ολλανδία
Γκρουπ
Superior
Έμεινε 2 βράδια τον Ιούλιος 2014
okay hotel, great staff except for one
Catherine, the hostess of the hotel. Fine location in the old district. Good airconditioning.
We were picked up by the hotel's shuttle service from the airport. However, they charged us more than the price we agreed upon beforehand. When we arrived at the hotel after a tiring journey, the host who calls himself 'jack' was very pushy on selling us a trip to ha long bay, within the first minutes of arriving. We had already booked a trip, and Jack insisted that ours would only serve tiny pieces of tofu during lunch, and that sometimes people would have to stand during the bus ride. None of this was true, our trip was excellent. Jack is a very sleazy manipulative person. The rest of the staff was great, especially catharyn. They also made a mistake which caused us having only one room instead of two, the issue was not resolved properly.
Η κριτική γράφτηκε στις 07 Αυγούστου 2014


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