2025
tooltip

Awarded as a top choice of Agoda travelers in 2025.

Agoda Preferred +Agoda Preferred +
tooltip

Agoda earns increased commission on bookings at properties that participate in the Agoda Preferred program. Agoda Preferred Plus properties have a long-standing relationship with Agoda.

L7 WEST LAKE HANOI by LOTTE HOTELS

5 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Alley No. 683 Lac Long Quan Street, Tay Ho District, Hanoi, Vietnam, 100000

Highlights

Great swimming pool

- Rooftop pool draws praise for infinity views over West Lake, Ho Tay, t...

Infinity pool was beautiful.
Great view

- Views stand out across many stays, with West Lake, skyline, city, lake...

I got the corner room this round and the view is amazing.
Ideal location

- West Lake location works well for stays between the airport and centra...

Excellent location , with shopping mall nearby
Excellent fitness facilities

- Gym facilities feel reliable, with reviews mentioning a modern or larg...

The gym was super big and it has a nice sauna rooms too.
Highly rated by business travelers

- Business stays feel practical thanks to airport-side access, mall dini...

I always stay here during my business trip to Hanoi.

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

L7 West Lake by Lotte — lakeside rooms with skyline/water views, rooftop infinity pool and bar, neon-lounge interiors, curated local art and cultural events; ideal for two seeking lakeside sunsets and nearby cafes and dining. In peaceful Tay Ho, this hotel puts two travelers within walking distance of lakeside cafés, temples and Hanoi’s Old Quarter. Enjoy the rooftop pool with panoramic views and crafted cocktails at the stylish bar, or join guided local tours to explore nearby hidden gems. Rooms feature air conditioning, private balconies or terraces (some with lake views), in-room safes, refreshing showers and premium toiletries. Ho Tay Water Park is 500 m away for a fun day of rides and pools. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 22 times in last 24 hr

  • Room is super clean and the hotel has complete facilities.
    Denise F.
    Philippines
  • Overall, a lovely stay — I would definitely come back.
    Hong K.
    Singapore
  • Will stay at this hotel again if I visit Hanoi again!
    Wang K.
    中國香港
  • Nice view and room, amazing pool and superb service.
    Thao
    Deutschland
  • Would love to stay there again if I go Hanoi again.
    Hong G.
    Singapore
See map

9.2Exceptional

Location rating score

Exceptional location
Parking
FREE
  • Vietnam Museum of Ethnology
    4.1 km
  • Presidential Palace Historical Site
    4.5 km
  • Ho Chi Minh Mausoleum
    4.8 km
  • One Pillar Pagoda
    5.0 km
  • Vietnam Military History Museum
    5.4 km

Closest landmarks

  • West Lake New Solar Amusement Park
    320 m
  • Công viên Mặt Trời Mới
    450 m
  • Ho Tay Water Park
    510 m
  • Mall
    510 m
  • Chula fashion showroom
    540 m

Good to know

Value for money9.3
Distance to city center8 km
Location rating9.2
Nearest airportNoi Bai International Airport (HAN)
Distance to airport16.1 km

Select your room

Image 1 of 11

Superior Twin Lake View

38 m²/409 ft²
Max 3 adults
2 single beds

9.4

Exceptional

Room comfort
Lake view
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Scale
Shower
Toiletries
Towels
Internet access – wireless
On-demand movies
Satellite/cable channels
Streaming service like Netflix
Telephone
Image 1 of 10

Studio Suite Double

82 m²/883 ft²
Max 3 adults
1 king bed

9.5

Exceptional

Room comfort
Lake (partial view) view
Electric kettle
Additional toilet
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Scale
Shower
Toiletries
Towels
Internet access – wireless
On-demand movies
Satellite/cable channels
Image 1 of 9

Studio Suite Twin

82 m²/883 ft²
Max 3 adults
2 single beds

10.0

Exceptional

Room comfort
Lake (partial view) view
Electric kettle
Additional toilet
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Scale
Shower
Toiletries
Towels
Internet access – wireless
On-demand movies
Satellite/cable channels
Image 1 of 9

SUPERIOR DOUBLE CLUB FLOOR LAKE VIEW

38 m²/409 ft²
Max 3 adults
1 double bed

9.6

Exceptional

Room comfort
Lake view
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Scale
Shower
Toiletries
Towels
Internet access – wireless
On-demand movies
Satellite/cable channels
Streaming service like Netflix
Telephone
Image 1 of 9

SUPERIOR DOUBLE CLUB FLOOR

38 m²/409 ft²
Max 3 adults
1 double bed

9.6

Exceptional

Room comfort
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Scale
Shower
Toiletries
Towels
Internet access – wireless
On-demand movies
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
Image 1 of 9

Superior Double

38 m²/409 ft²
Max 3 adults
1 double bed
Preferred by Couples

9.4

Exceptional

Room comfort
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Scale
Shower
Toiletries
Towels
Internet access – wireless
On-demand movies
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
Image 1 of 8

SUPERIOR CONVERTIBLE LAKE VIEW

38 m²/409 ft²
Max 3 adults
2 single beds

9.8

Exceptional

Room comfort
Lake view
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Scale
Shower
Toiletries
Towels
Internet access – wireless
On-demand movies
Satellite/cable channels
Streaming service like Netflix
Telephone
Image 1 of 8

Superior Family

40 m²/431 ft²
Max 4 adults
1 single bed and 1 double bed
Fits groups

9.0

Excellent

Room comfort
Electric kettle
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Scale
Shower
Toiletries
Towels
Internet access – wireless
On-demand movies
Satellite/cable channels
Streaming service like Netflix
Telephone
Image 1 of 8

Superior Double Lake View

38 m²/409 ft²
Max 3 adults
1 double bed

9.5

Exceptional

Room comfort
Lake view
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Scale
Shower
Toiletries
Towels
Internet access – wireless
On-demand movies
Satellite/cable channels
Streaming service like Netflix
Telephone
Image 1 of 8

SUPERIOR CONVERTIBLE

38 m²/409 ft²
Max 3 adults
2 single beds

9.2

Exceptional

Room comfort
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
TV [flat screen]
Wi-Fi [free]
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about L7 WEST LAKE HANOI by LOTTE HOTELS

More about L7 WEST LAKE HANOI by LOTTE HOTELS

L7 WEST LAKE HANOI by LOTTE HOTELS in Hanoi: What makes it worth the stay

Experience a new standard of modern luxury at L7 WEST LAKE HANOI by LOTTE HOTELS, a sophisticated sanctuary designed for both discerning business travelers and leisure seekers exploring the charm of Hanoi. Built in 2023, this contemporary gem brings a fresh, vibrant energy to the city, blending sleek architecture with the serene atmosphere of the West Lake district. Located 8 km from the city center, the property offers a peaceful retreat while remaining perfectly positioned for those who wish to dive into the local culture. Guests can relax in one of the 264 elegantly appointed rooms, each crafted to provide maximum comfort and style. Whether you are visiting for a corporate event or a romantic getaway, you can easily secure your stay by booking on Agoda to enjoy a seamless experience. Families are welcome to join the adventure, though it is important to note that the hotel does not allow children to stay free of charge and extra charges may apply. With its brand new facilities and prime location, L7 WEST LAKE HANOI by LOTTE HOTELS stands out as a premier choice for those seeking a polished urban escape. Discover the perfect balance of tranquility and accessibility today with the best rates available on Agoda.

L7 WEST LAKE HANOI by LOTTE HOTELS in Hanoi: What makes it worth the stay

Experience a new standard of sophisticated urban living at L7 WEST LAKE HANOI by LOTTE HOTELS, where modern luxury meets the serene beauty of Hanoi. Built in 2023, this stunning 5 star sanctuary offers a fresh and contemporary atmosphere that appeals equally to high flying business professionals and leisure seekers looking for a stylish escape. Located 8 km from the city center, the property provides a peaceful retreat from the bustling streets while keeping the heart of the capital within easy reach. With 264 meticulously designed rooms, guests can enjoy state of the art facilities and an upscale aesthetic that defines the Lotte Hotels experience. Whether you are planning a romantic getaway or a corporate trip, you can find the best available rates when you book on Agoda to ensure a seamless stay. Families are also welcome, though please note that the hotel child policy indicates that children do not stay free of charge and extra charges may apply. From its pristine architecture to its world class service, L7 WEST LAKE HANOI by LOTTE HOTELS stands out as a premier destination for those who appreciate the finer things in life. Secure your room today through Agoda and discover why this newest addition to the city skyline is the perfect base for your next Vietnamese adventure.

Check-in and Check-out at L7 WEST LAKE HANOI by LOTTE HOTELS: Key timings for your stay

Planning your arrival at L7 WEST LAKE HANOI by LOTTE HOTELS is simple to ensure a seamless start to your visit in Hanoi. Guests can officially check in starting from 03:00 PM, allowing you to settle into your room and begin exploring the city. When it is time to bid farewell, the check out time is 12:00 PM. While these standard timings help the hotel maintain its high service standards, we recommend contacting the front desk in advance if you require an early check in or a late check out. The team is dedicated to coordinating your schedule to make your transition into the heart of the city as smooth as possible.

Amenities at L7 WEST LAKE HANOI by LOTTE HOTELS: Everything you need for a comfortable stay

L7 WEST LAKE HANOI by LOTTE HOTELS provides a comprehensive suite of convenience facilities designed to make your time in Hanoi effortless. Guests can stay connected with free wi-fi in all rooms and throughout all public areas, while those seeking a more exclusive experience can enjoy executive lounge access. For a stress free visit, the hotel offers a dedicated concierge, luggage storage, and safety deposit boxes for your valuables. Daily housekeeping ensures your space remains pristine, complemented by professional laundry service and 24 hour room service for ultimate relaxation. If you need a quick snack or drink, vending machines are conveniently available on site. These thoughtful details ensure that every practical need is met, allowing you to focus entirely on exploring the city or relaxing in luxury. From seamless connectivity to personalized support, L7 WEST LAKE HANOI by LOTTE HOTELS integrates every essential service to elevate your overall travel experience.

Getting Around from L7 WEST LAKE HANOI by LOTTE HOTELS: Making your journey as easy as possible

Navigating your stay in Hanoi is effortless thanks to the comprehensive transport facilities at L7 WEST LAKE HANOI by LOTTE HOTELS. Guests arriving by private vehicle can take full advantage of the onsite car park, which offers convenient self-parking and is provided free of charge to ensure a stress-free start to your visit. For those looking to explore the city or head to the airport, the hotel provides a reliable shuttle service and a professional taxi service to get you to your destination safely and promptly. Whether you are driving yourself or preferring a chauffeured experience, these well-coordinated options remove the complexity of urban travel. By integrating free onsite car park facilities with flexible shuttle and taxi services, L7 WEST LAKE HANOI by LOTTE HOTELS ensures that every guest enjoys seamless mobility and total peace of mind while discovering the vibrant sights and sounds of the Vietnamese capital.

Rooms at L7 WEST LAKE HANOI by LOTTE HOTELS: A closer look at what is included

Experience a refined sanctuary in Hanoi where L7 WEST LAKE HANOI by LOTTE HOTELS provides thoughtfully curated room facilities for every guest. Each space is designed for ultimate relaxation, featuring a separate living room and a private balcony or terrace to enjoy the city air. To ensure a restful night, blackout curtains complement the precise air conditioning. Entertainment is effortless with a television offering satellite or cable TV and inhouse movies, while a daily newspaper keeps you informed. Refreshments are always within reach via the mini bar, coffee or tea maker, and complimentary bottled water, instant coffee, and tea. The bathroom is fully equipped with a hair dryer, plush bathrobes, and premium toiletries. Every detail at L7 WEST LAKE HANOI by LOTTE HOTELS is meticulously planned to blend modern convenience with luxury, ensuring your stay is as seamless as it is comfortable.

Dining at L7 WEST LAKE HANOI by LOTTE HOTELS: Your options for every meal of the day

Experience a refined approach to gastronomy at L7 WEST LAKE HANOI by LOTTE HOTELS, where the dining facilities are designed to complement your stay in Hanoi. Guests can enjoy a sophisticated atmosphere at the on site restaurant, which serves as the heart of the culinary experience. For those who prefer a slower pace or a private meal, professional room service is available to deliver gourmet selections directly to your door. To start your morning with energy, a breakfast buffet is available, offering a curated selection of flavors to fuel your city explorations. Beyond the meals, the hotel ensures a seamless and pristine environment through daily housekeeping, allowing you to focus entirely on the flavors and luxury of your visit. Whether you are seeking a formal dinner or a cozy night in, the food and beverage services here provide the perfect balance of convenience and elegance for every modern traveler.

Room Types at L7 WEST LAKE HANOI by LOTTE HOTELS: Finding the perfect fit for your trip

Guests visiting Hanoi can choose from a sophisticated array of accommodations at L7 WEST LAKE HANOI by LOTTE HOTELS designed for every travel style. For those seeking classic comfort, the hotel offers Superior, Superior Double, Superior Twin, and Superior Family rooms with 1 Double Bed or 1 Single Bed. Travelers wanting a view can select the Superior Double Lake View, Superior Twin Lake View, or the versatile Superior Convertible and Superior Convertible Lake View options. For an elevated stay, the Superior Double Club Floor and Superior Double Club Floor Lake View provide exclusive access. Those desiring more space will love the Studio Suite Double or Studio Suite Twin. Booking these specific room types on Agoda ensures travelers secure the best prices and a hassle-free experience for their stay. Whether you are traveling for business or leisure, these curated spaces provide the ideal balance of modern style and serene vistas over the water.

Exploring Tay Ho District: What to see and do near the hotel

Guests staying at L7 WEST LAKE HANOI by LOTTE HOTELS are perfectly positioned to experience the serene and cosmopolitan charm of Tay Ho District in Hanoi. This upscale neighborhood is celebrated for its breathtaking views of West Lake, where visitors can enjoy peaceful walks or explore historic pagodas. The area is a culinary and social hub, offering a diverse range of international dining options, cozy cafes, and trendy bars that cater to both locals and expats. For those seeking leisure, the district features boutique shopping galleries and vibrant entertainment spots. With convenient transport links, it is easy to transition from the quiet lakeside atmosphere to the bustling energy of the city center. Whether you are visiting for the artistic galleries or the relaxing waterfront scenery, L7 WEST LAKE HANOI by LOTTE HOTELS provides an ideal base to discover the unique blend of tradition and modernity that defines this prestigious part of the city.

Getting to L7 WEST LAKE HANOI by LOTTE HOTELS: Transport options from the airport

Arriving at L7 WEST LAKE HANOI by LOTTE HOTELS from Noi Bai International Airport is a straightforward process, as the property is located approximately 16.0 km away. Guests traveling to Hanoi can choose from several convenient transport options to ensure a smooth journey to the Tay Ho District. For maximum comfort and direct service, taxis and private cars are readily available at the terminal. Alternatively, travelers may opt for public bus services or pre arranged shuttles for a more budget friendly experience. Depending on the time of day and local traffic conditions, the trip typically takes around 30 to 45 minutes. Whether you prefer the efficiency of a private transfer or the local feel of a bus, reaching L7 WEST LAKE HANOI by LOTTE HOTELS is effortless, allowing you to begin your stay at this sophisticated destination without any stress. The well connected route ensures that your transition from the aircraft to the hotel is seamless and quick.

Landmarks near L7 WEST LAKE HANOI by LOTTE HOTELS: Places worth exploring during your stay

Guests staying at L7 WEST LAKE HANOI by LOTTE HOTELS are perfectly positioned to experience the serene beauty and cultural richness of Hanoi. The hotel is situated just moments away from the iconic West Lake, where you can enjoy peaceful strolls or visit the Ho Tay Water Park for some excitement. For those seeking spiritual tranquility, the Pho Linh Temple and Kim Lien Pagoda offer a glimpse into local traditions. Active travelers can head to the An Duong Tennis Courts or relax at Công viên Mặt Trời Mới. The surrounding neighborhood also caters to every convenience, featuring Phu Tay Ho and a variety of shopping options including a Mall, deutsche mart, and the Oasis Grocery Store and Gourmet Shop. Whether you are looking for a quiet retreat by the water or a quick shopping trip, the prime location of L7 WEST LAKE HANOI by LOTTE HOTELS ensures that these diverse local highlights are all within easy reach.

Dining Near L7 WEST LAKE HANOI by LOTTE HOTELS: Restaurants worth trying nearby

Guests staying at L7 WEST LAKE HANOI by LOTTE HOTELS are perfectly positioned to explore a diverse culinary landscape in Hanoi. For those craving international flavors, Dalcheeni Indian Restaurant and Hill top curry Indian restaurant offer authentic spices, while Pizza Belga and Anita's Cantina provide satisfying European and Mexican tastes. If you are seeking a sophisticated atmosphere, Chops Tay Ho, 6 Degrees, and The Republic are excellent choices for a refined meal. For a more traditional experience, Dragon Cello Restaurant and Phuong Nguyen Restaurant serve delightful local dishes that capture the essence of the city. To complete your gastronomic journey, MAAZI West-Lake offers a unique dining experience just a short distance away. With 10 distinct options ranging from cozy eateries to upscale bistros, the area surrounding L7 WEST LAKE HANOI by LOTTE HOTELS ensures that every craving is met with high quality cuisine and vibrant flavors.

Shopping Near L7 WEST LAKE HANOI by LOTTE HOTELS: Where to find great shops nearby

Guests staying at L7 WEST LAKE HANOI by LOTTE HOTELS are perfectly positioned to explore the sophisticated retail landscape of Hanoi. For those seeking high end fashion and bespoke attire, the area boasts an impressive selection including George's Fashion Boutique, Chula fashion showroom, and Hoa Fashion. Visitors can experience the art of custom clothing at HanoiBoutique Tailoring or browse the curated collections at L'Atelier and Module 7. If you are searching for unique local crafts and artistic treasures, a visit to the Hanoi Design Centre, Bamboo Village Shop, and Lacquer and more is essential. To complete your shopping journey, the Emporium Hanoi offers a refined selection of luxury goods. With these diverse landmarks just a short distance away, L7 WEST LAKE HANOI by LOTTE HOTELS provides an ideal base for travelers who appreciate a blend of modern style and traditional Vietnamese craftsmanship while exploring the city's most prestigious shopping destinations.

Room Prices at L7 WEST LAKE HANOI by LOTTE HOTELS: How does it compare to other hotels in Hanoi?

Choosing a stay at L7 WEST LAKE HANOI by LOTTE HOTELS means investing in a premium experience that stands apart from the standard city offerings. While the average price of a hotel room in Hanoi typically ranges from $26 to $50, the average price of a room at L7 WEST LAKE HANOI by LOTTE HOTELS is positioned between $101 and $150. This price difference reflects the upscale nature of the property and the sophisticated standards provided by the LOTTE brand. Guests opting for this establishment are choosing a higher tier of luxury and exclusivity compared to the general city average. By selecting L7 WEST LAKE HANOI by LOTTE HOTELS, travelers secure a high end sanctuary that justifies its premium cost through superior quality and an elevated atmosphere that exceeds the typical Hanoi lodging experience.

What Guests Say About L7 WEST LAKE HANOI by LOTTE HOTELS: A closer look at the guest experience

Guests consistently praise L7 WEST LAKE HANOI by LOTTE HOTELS for delivering an exceptional stay in Hanoi, reflected in a stellar 9.4 overall rating. Visitors are particularly impressed by the impeccable standards of cleanliness, which earned a near perfect 9.7, and the high quality of the facilities rated at 9.5. The staff performance is frequently highlighted as a standout feature with a 9.5 score, ensuring a welcoming atmosphere for every traveler. Additionally, the hotel is highly regarded for its 9.2 location and provides great value for money with a 9.3 rating. These scores demonstrate that L7 WEST LAKE HANOI by LOTTE HOTELS excels in combining luxury with efficiency, making it a top choice for those seeking a polished and professional hospitality experience in the heart of the city.

Breakfast at L7 WEST LAKE HANOI by LOTTE HOTELS: What to expect in the morning

Start your morning with a culinary journey at L7 WEST LAKE HANOI by LOTTE HOTELS, where the restaurant breakfast experience is designed to energize your exploration of Hanoi. Guests can indulge in a lavish breakfast buffet featuring a curated selection of local and international flavors to suit every palate. This premium breakfast service is available for a fee, ensuring a high quality dining experience for all guests. The rates are set at 554400 VND for adults and 277200 VND for children, making it an accessible luxury for families. Whether you are craving traditional Vietnamese delicacies or classic continental staples, the morning spread provides a sophisticated and delicious way to fuel up before heading out to discover the city's vibrant culture and scenic lake views.

Wellness at L7 WEST LAKE HANOI by LOTTE HOTELS: How to relax and recharge during your stay

Experience a sanctuary of serenity with the sophisticated wellness facilities at L7 WEST LAKE HANOI by LOTTE HOTELS. Guests can escape the vibrant energy of Hanoi by immersing themselves in a world of pure tranquility designed for total restoration. Start your journey of relaxation with a rejuvenating visit to the spa, where expert treatments melt away the stresses of travel. For those seeking a deeper detox, the sauna provides the perfect heat to cleanse the body and mind. To complete the experience, take a refreshing dip in the outdoor pool, offering a stunning space to lounge under the sun or swim laps in the open air. Whether you are looking for a quiet moment of solitude or a full day of pampering, these high end amenities ensure that every guest leaves feeling completely refreshed and revitalized without ever having to step foot outside the hotel premises.

Sports and Activities at L7 WEST LAKE HANOI by LOTTE HOTELS: Keeping fit without leaving the hotel

L7 WEST LAKE HANOI by LOTTE HOTELS offers a curated selection of sports and activity facilities designed to balance energy and relaxation during your visit to Hanoi. Guests can maintain their wellness routine with complimentary access to the free fitness center, which is equipped to handle everything from intense cardio to strength training. For those seeking a more playful way to spend their leisure time, the on-site mini golf course provides a unique and engaging challenge right within the property. After a session of physical activity, you can unwind and socialize in the shared lounge/tv area, a perfect spot to relax with fellow travelers or catch up on your favorite shows. Whether you are looking for a high-energy workout or a lighthearted game, L7 WEST LAKE HANOI by LOTTE HOTELS ensures that staying active is both convenient and enjoyable throughout your stay.

Entertainment at L7 WEST LAKE HANOI by LOTTE HOTELS: How to spend your evenings here

Experience a vibrant blend of leisure and luxury at L7 WEST LAKE HANOI by LOTTE HOTELS, where the entertainment facilities are designed for the modern traveler in Hanoi. Guests can indulge in some retail therapy at the on-site shops, offering a curated selection of items for every need. As the sun sets, the atmosphere shifts toward sophisticated relaxation. You can unwind with a signature cocktail at the stylish bar or head to the poolside bar for a more refreshing experience under the open sky. Whether you are looking for a quiet drink by the water or a lively social setting, these spaces provide the perfect backdrop for evening socialization. By combining convenient shopping with high energy nightlife spots, L7 WEST LAKE HANOI by LOTTE HOTELS ensures that every moment of your stay is filled with excitement and ease without ever having to step outside the property.

Show less

Amenities and facilities

Exceptional9.5

Facilities

Languages spoken
  • English
  • Korean
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Mini golf course
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Happy hour
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water unavailable
  • Telephone
  • Towels
  • Window

Location

Alley No. 683 Lac Long Quan Street, Tay Ho District, Hanoi, Vietnam, 100000

Exceptional9.2

Location

Airports
  • Noi Bai International Airport (HAN)
    16.1 km
  • Cat Bi International Airport (HPH)
    98.8 km
Public transportation
  • Hanoi Railway Station
    6.3 km
Hospital or clinic
  • Viện Tim Hà Nội (cơ sở 2)
    890 m
Shopping
  • Night Market
    5.7 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Vietnam Museum of Ethnology
    4.1 km
  • Presidential Palace Historical Site
    4.5 km
  • Ho Chi Minh Mausoleum
    4.8 km
  • One Pillar Pagoda
    5.0 km
  • Vietnam Military History Museum
    5.4 km
  • Temple of Literature & National University
    5.7 km
  • Old Quarter
    6.0 km
  • St. Joseph's Cathedral
    6.3 km
  • Hoa Lo Prison
    6.5 km
  • Vietnamese Women's Museum
    7.0 km
Nearby landmarks
  • West Lake New Solar Amusement Park
    320 m
  • Công viên Mặt Trời Mới
    450 m
  • Ho Tay Water Park
    510 m
  • Mall
    510 m
  • Chula fashion showroom
    540 m
  • Hồ Bãi Táo
    800 m
  • Banana Playground
    830 m
  • Viện Tim Hà Nội (cơ sở 2)
    890 m
  • Ngoc Quy Dental Clinic
    960 m
  • Coconut Playground
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 12:00
  • Reception open until: 00:00
Getting around
  • Distance from city center: 8 km
Extras
  • Breakfast charge (unless included in room price): 554400 VND
The property
  • Year property opened: 2023
  • Number of floors: 23
  • Room voltage: 220
  • Number of rooms : 264
  • Most recent renovation: 2023
  • Non-smoking rooms/floors: yes
  • Number of restaurants: 2
  • Number of bars/lounges: 3
  • License Id / Local Tax ID/ Entity Name: 0107645480/ Lotte Properties Hanoi Co., Ltd

Property announcements

Our Swimming pool will be entirely closed in the First Monday of every month for maintenance.

Reviews of L7 WEST LAKE HANOI by LOTTE HOTELS from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 8.0
  • 9.2
  • 10
  • 10
  • 9.2
  • 10
  • 10

Most recent

From 4,159 reviews

  • Cleanliness score 9.7 out of 10 and is a high score in Hanoi
  • Facilities score 9.5 out of 10 and is a high score in Hanoi
  • Location score 9.2 out of 10 and is a high score in Hanoi
  • Service score 9.5 out of 10 and is a high score in Hanoi
  • Value for money score 9.3 out of 10 and is a high score in Hanoi

What guests liked

Summarized by AI

Nearby Shopping: Direct access to Lotte Mall keeps shopping, groceries, and casual dining easy, with Lotte Mart, a food court, and many restaurants reachable without going outside. (44 mentions)

Room Cleanliness: Room cleanliness stays consistently strong, with many reviews describing rooms and facilities as very clean, new, bright, and well maintained. (33 mentions)

General Services: Service gets frequent praise for helpful English-speaking staff, luggage holding, urgent reservation changes, concierge tips on nearby spots, vehicle arrangements, and thoughtful honeymoon or anniversary surprises. (24 mentions)

Breakfast: Breakfast gets strong praise for variety and quality, with Korean, Vietnamese, and Western dishes, egg stations, healthy options, and lake views from the dining area. (24 mentions)

Swimming Pool: Rooftop pool draws praise for infinity views over West Lake, Ho Tay, the Red River, and Hanoi, with some stays also mentioning heated water and a jacuzzi. (17 mentions)

Room Views: Views stand out across many stays, with West Lake, skyline, city, lake, and balcony views repeatedly mentioned as a highlight. (16 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 171 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Location

Mentioned in 152 reviews
sentiment-positive-indicator
84% Positive
sentiment-negative-indicator
15% Unfavourable

Cleanliness

Mentioned in 126 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Breakfast

Mentioned in 101 reviews
sentiment-positive-indicator
79% Positive
sentiment-negative-indicator
20% Unfavourable

Pool

Mentioned in 77 reviews
sentiment-positive-indicator
84% Positive
sentiment-negative-indicator
15% Unfavourable

Room comfort

Mentioned in 58 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Property facilities

Mentioned in 45 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable

Shopping

Mentioned in 45 reviews
sentiment-positive-indicator
100% Positive

Room view

Mentioned in 42 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable
Changed to review page 1
  1. 9.6Exceptional

    jaejin from South Korea
    Family with young children
    Superior Family
    Stayed 2 nights in May 2026

    “Very good.”

    Overall, I am very satisfied. The facility is rich in amenities as it is located in the same complex as Lotte Mall. The location from the airport is a 30-minute drive, and it seems to be considered on the outskirts of Hanoi, but it doesn't feel far in terms of distance. It is closer than the distance into downtown Seoul from Incheon Airport. The room was very comfortable and clean. The view is really nice as it shows the West Lake and is not far from downtown Hanoi. I haven't used the restaurant, so I can't comment on that. The swimming pool is on the top floor, making it easily accessible and offering excellent views. All the staff are friendly, neither excessive nor lacking. There are four elevators, which is convenient. I have used the massage service within the hotel, and it was very good. The staff was kind, the prices were reasonable, and everything was clean. Their skills are excellent.

    Reviewed May 29, 2026
    Auto-translated through generative A.I.
  2. 9.2Exceptional

    kazue from Japan
    Solo traveler
    Superior Twin
    Stayed 1 night in June 2026

    “I want to stay again.”

    It was my first trip to Vietnam, so I chose a slightly nice hotel on the first day, and it was great. The room wasn't very spacious, but it was clean, smelled nice, and had a lovely pool and sauna, which was a lot of fun. I also used the spa, and it was very skilled; if I have a chance to stay there again, I will definitely use the spa. The breakfast was also really delicious, and since it was directly connected to a mall, I had no trouble picking out souvenirs.

    Reviewed June 28, 2026
    Auto-translated through generative A.I.
  3. 10.0Exceptional

    Heeran from South Korea
    Family with young children
    Superior Twin Lake View
    Stayed 2 nights in August 2026

    “As expected, the satisfaction level is top-notch.”

    I was really disappointed at the boutique hotel, but I was completely satisfied with everything at Lotte L7 upon arrival. It was a happy conclusion to our 10th wedding anniversary trip. The service was top-notch, and there was nothing to complain about in terms of room condition, fragrance, cleanliness, and facilities. Having a child, being able to play in the water was essential. I thought the pool might be smaller than expected, but when we actually played, it was just right and not crowded at all. Plus, as soon as you open the door in the lobby, Lotte Mall appears, making me wonder if I was in Korea. If it rains, we can just go to the mall to have fun and eat, which is fantastic. Especially, all the staff were very friendly, and the farewell at the end was touching. Since it is near the airport, it only took about 30 minutes, so it was convenient to head to the airport leisurely on the last day.

    Reviewed August 17, 2026
    Auto-translated through generative A.I.
  4. 10.0Exceptional

    Yoshiyuki from Laos
    Family with young children
    Superior Family
    Stayed 3 nights in April 2026

    “Everything is perfect.”

    The access is excellent, and since it is directly connected to the mall, you can stroll around the mall in the evening and relax at a café. Tim Ho Wan, located on the 6th floor of the hotel, offers the same prices as in-store and delivers to your room. The room service is delicious, and the breakfast, including Korean cuisine, is very satisfying.

    Reviewed April 14, 2026
    Auto-translated through generative A.I.
  5. 10.0Exceptional

    Jay from Vietnam
    Solo traveler
    Superior Double
    Stayed 2 nights in April 2026

    “I've been doing well.”

    Perhaps it was because it was a small room in a corner, but I accidentally came across a budget room and spent two pleasant nights there. There are many restaurants connected to the Lotte Mall on the first floor, so if you don't need to have breakfast early, it's fine to skip the breakfast option. Additionally, there is a small restaurant in the lobby on the first floor. The rice noodle and coffee combo costs 250,000 VND, which is a bit pricey, but the portion is large and the taste is good. Alternatively, you can just have coffee with a light pastry. The swimming pool is a bit small, but the view is so beautiful that it's worth a visit. The convenience is excellent, so if I have another chance to go to Seoho, I think I will book a stay there again.

    Reviewed May 04, 2026
    Auto-translated through generative A.I.
Changed to review page 1

This is a popular property. Don't miss out!