Hanoi Paon Hotel & Spa

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

27 Hang Thung Str, Hoan Kiem, Hanoi, Vietnam, Old Quarter, Hanoi, Vietnam, 10000

Highlights

Ideal location

- Edge of the Old Quarter, within walking distance to Hoan Kiem Lake, ni...

Great location in Old Quarter close to Hoan Kiem lake.
Great breakfast

- Breakfast offers wide variety of Western and Vietnamese options, eggs...

The staff were very helpful and the breakfast was delicious.
Sparkling clean

- Rooms are consistently clean and well maintained, with comfortable bed...

Clean room and beautiful view at the rooftop restaurant.
Top value

- Considered good value by many guests—price and available amenities (po...

Difficult to find a better value for money hotel in Hanoi.
Highly rated by family travelers

- Suitable for families—guests note family rooms, children enjoying brea...

Suitable for family with children.

Facilities

Free Wi-Fi

Pool with view

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

Golf course

About us

Nestled in Hanoi’s historic Old Quarter near Hoan Kiem Lake, Hanoi Paon Hotel & Spa is an ideal base for two travelers exploring the city’s markets, street food and cultural sights. Relax on the rooftop pool with panoramic city views, work out in the gym or unwind at the on-site spa and café. Rooms offer air conditioning, free Wi‑Fi and modern showers; select rooms include private balconies or terraces with city or lake views. A varied breakfast starts the day, curated tours are available, and a complimentary airport shuttle makes arrival easy. Within walking distance: the Night Market, Ly Thai To Park and Hanoi Opera House. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
  • Difficult to find a better value for money hotel in Hanoi.
    Laurent
    United States
  • The staff was accomodating at all hours of the day
    Gio
    New Zealand
  • The room was clean, comfortable, spacious with a balcony.
    Simon
    Thailand
  • This is a great hotel, with amazing staff and management.
    PHILL
    United States
  • Clean room and beautiful view at the rooftop restaurant.
    JUI-SHEN
    台灣
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Nearest transportation options

•

Hanoi Railway Station is within 1.67 km

See map

9.6Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 386 places in walking distance!

Walkable places

  • Do Manh Cuong Boutique
    30 m
  • Hong Ha Anh Silk
    90 m
  • Fivimart Aupermkt
    100 m
  • Vietnam Old Propaganda Posters
    110 m
  • Hang Dau Street
    130 m
  • Old Quarter
    470 m
  • St. Joseph's Cathedral
    670 m
  • Vietnamese Women's Museum
    1.1 km
  • Hoa Lo Prison
    1.2 km
  • Vietnam Military History Museum
    1.5 km

Closest landmarks

  • 87 Ma May
    250 m
  • Vietnam Moontravel
    260 m
  • Viettime Craft
    270 m
  • Factory Outlet
    270 m
  • Ancient House
    280 m

Good to know

Value for money9.0
Location rating9.6
Nearest airportNoi Bai International Airport (HAN)
Distance to airport21.4 km

Select your room

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Paon Suite

50 m²/538 ft²
Max 3 adults
1 king bed

10.0

Exceptional

Room comfort
City view
Accessible vanities
Alarm clock telephone ringer
Flashing door knocker
Hearing accessible room and/or kit
Mobility accessibility
Transfer shower
Visual alarm
Electric kettle
Additional toilet
Bathrobes
Bathroom phone
Bathtub
Cleaning products
Hair dryer
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Executive Balcony

25 m²/269 ft²
Max 2 adults
1 double bed or 2 single beds

9.2

Exceptional

Room comfort
City view
Accessible vanities
Adjustable height hand-held shower wand
Alarm clock telephone ringer
Flashing door knocker
Hearing accessible room and/or kit
Mobility accessibility
TTY/TTD compatibilty
Visual alarm
Electric kettle
Additional toilet
Bathrobes
Bathroom phone
Cleaning products
Hair dryer
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Family Room without Window

30 m²/323 ft²
Max 3 adults
1 single bed and 1 king bed
Fits groups

9.3

Exceptional

Room comfort
No Windows view
Accessible vanities
Flashing door knocker
Hearing accessible room and/or kit
Mobility accessibility
Visual alarm
Electric kettle
Additional toilet
Bathrobes
Bathroom phone
Bathtub
Cleaning products
Hair dryer
Mirror
Private bathroom
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Family Room

30 m²/323 ft²
Max 3 adults
1 single bed and 1 king bed
Fits groups

9.4

Exceptional

Room comfort
Accessible vanities
Flashing door knocker
Hearing accessible room and/or kit
Mobility accessibility
TTY/TTD compatibilty
Visual alarm
Electric kettle
Additional toilet
Bathrobes
Bathroom phone
Bathtub
Cleaning products
Hair dryer
Mirror
Private bathroom
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Junior Suite Balcony

28 m²/301 ft²
Max 2 adults
1 queen bed

9.7

Exceptional

Room comfort
Street view
Accessible vanities
Mobility accessibility
Transfer shower
Electric kettle
Additional toilet
Bathrobes
Bathroom phone
Bathtub
Cleaning products
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
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Superior

20 m²/215 ft²
Max 2 adults
1 double bed or 2 single beds
Preferred by Couples

9.4

Exceptional

Room comfort
No Windows view
Accessible vanities
Flashing door knocker
Hearing accessible room and/or kit
Mobility accessibility
Transfer shower
TTY/TTD compatibilty
Visual alarm
Electric kettle
Additional bathroom
Additional toilet
Bathrobes
Cleaning products
Hair dryer
Mirror
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Deluxe Double Room

20 m²/215 ft²
Max 2 adults
1 double bed

9.3

Exceptional

Room comfort
Accessible vanities
Flashing door knocker
Hearing accessible room and/or kit
Mobility accessibility
TTY/TTD compatibilty
Visual alarm
Electric kettle
Additional bathroom
Additional toilet
Bathrobes
Bathroom phone
Cleaning products
Hair dryer
Mirror
Private bathroom
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Superior Room No Window

18 m²/194 ft²
Max 3 adults
1 single bed
Window
Non-smoking
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Deluxe

Max 3 adults
2 single beds / 1 queen bed
Lake view
Mobility accessibility
Transfer shower
TTY/TTD compatibilty
Visual alarm
Electric kettle
Bathrobes
Hair dryer
Mirror
Shower
Towels
Internet access – wireless
LAN Internet in room [free]
Satellite/cable channels
Smartphone device
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Business Double Room

20 m²/215 ft²
Max 2 adults
1 queen bed

9.5

Exceptional

Room comfort
Accessible vanities
Adjustable height hand-held shower wand
Alarm clock telephone ringer
Flashing door knocker
Hearing accessible room and/or kit
Mobility accessibility
TTY/TTD compatibilty
Visual alarm
Electric kettle
Additional toilet
Bathrobes
Bathroom phone
Cleaning products
Hair dryer
Mirror

Frequently asked questions

Hanoi Paon Hotel & Spa has a diverse selection of restaurant and food options for you to experience while remaining at this property, which include Buffet in restaurant, Asian cuisine, Western cuisine, and International cuisine.

Experience your holiday vacation the best way yet with Hanoi Paon Hotel & Spa's bar and poolside bar available right in front of your doorstep for whenever you need a drink or two.

For your convenience when traveling around the city, Hanoi Paon Hotel & Spa offers shuttle service right at your doorstep making it easy for you to get to places effortlessly.

Yes! Hanoi Paon Hotel & Spa offers laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

Hanoi Paon Hotel & Spa's policy regarding children's bedding considers guests age 5 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Hanoi Paon Hotel & Spa was built in 2018.

Hanoi Paon Hotel & Spa's most popular month where verified guests travelers have stayed the most is in January.

Verified guests that stayed at Hanoi Paon Hotel & Spa have given this property a rating of 9.633 for its outstanding service as the primary highlight for their stay.

Verified business travelers that have stayed at this property have given Hanoi Paon Hotel & Spa an average rating of 8.5. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given Hanoi Paon Hotel & Spa an average rating of 9.3. You can look up on more comprehensive customer reviews, and remarks for this property down in the review section.

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More about Hanoi Paon Hotel & Spa

More about Hanoi Paon Hotel & Spa

Experience Tranquility and Luxury at Hanoi Paon Hotel & Spa

Welcome to Hanoi Paon Hotel & Spa, a luxurious 4-star retreat nestled in the heart of Hanoi, Vietnam. With its prime location just 0.5 kilometers from the bustling city center, this hotel offers the perfect blend of convenience and tranquility. Built in 2018, Hanoi Paon Hotel & Spa is a modern and stylish establishment that promises a memorable stay for both business and leisure travelers. Step into the elegant lobby and be greeted by the warm and friendly staff who are dedicated to ensuring your comfort throughout your stay. The hotel features 50 well-appointed rooms, providing a range of options to suit every guest's needs. Each room is designed with a contemporary flair, offering a harmonious blend of comfort and sophistication. With the hotel's recent renovation in 2022, you can expect a fresh and rejuvenating ambiance that will make you feel right at home. At Hanoi Paon Hotel & Spa, check-in is available from 2:00 PM, allowing you to settle in and start your Hanoi adventure at your own pace. The check-out time is until 1:00 PM, giving you ample time to enjoy a leisurely breakfast or take advantage of the hotel's amenities before bidding farewell. Families with young children will appreciate the hotel's child policy, as it allows children between the ages of 2 to 4 to stay free of charge, making it an ideal choice for a family getaway. Indulge in a pampering experience at the hotel's spa, where skilled therapists offer a range of rejuvenating treatments and massages to help you relax and unwind. After a day of exploring the vibrant city, take a refreshing dip in the hotel's swimming pool or work up a sweat at the fitness center. For those seeking culinary delights, the hotel's restaurant serves a delectable array of Vietnamese and international cuisine, ensuring a gastronomic journey for your taste buds. With its prime location, impeccable service, and luxurious amenities, Hanoi Paon Hotel & Spa is the perfect choice for travelers seeking a memorable stay in Hanoi. Whether you are visiting for business or pleasure, this hotel offers a tranquil oasis amidst the bustling city, allowing you to experience the best of both worlds. Book your stay at Hanoi Paon Hotel & Spa and embark on a journey of relaxation, comfort, and indulgence.

Unwind and Indulge at Hanoi Paon Hotel & Spa

At Hanoi Paon Hotel & Spa, we believe that entertainment is an essential part of a memorable stay. Our hotel boasts a range of exceptional entertainment facilities that are sure to delight and rejuvenate our guests. Step into our stylish bar, where you can unwind with a refreshing drink and enjoy the vibrant atmosphere. Whether you're catching up with friends or simply looking to relax after a long day of exploring Hanoi, our bar is the perfect place to socialize and unwind. Pamper yourself at our luxurious spa, where you can indulge in a variety of rejuvenating treatments. From soothing massages to invigorating facials, our skilled therapists will ensure that you leave feeling refreshed and revitalized. Immerse yourself in the tranquil ambiance of our spa and let the stresses of everyday life melt away. Experience true relaxation and bliss at Hanoi Paon Hotel & Spa. Book your stay with us and take advantage of our exceptional entertainment facilities.

Stay Active and Fit at Hanoi Paon Hotel & Spa

At Hanoi Paon Hotel & Spa, we understand the importance of staying active and maintaining a healthy lifestyle, even while on vacation. That's why we offer a range of top-notch sports facilities to cater to your fitness needs. Our well-equipped fitness center is perfect for those looking to break a sweat and stay in shape. With state-of-the-art equipment and professional trainers, you can enjoy a rewarding workout session that targets all your muscle groups. If you prefer to exercise in the great outdoors, we have a variety of options for you. Take a refreshing dip in our outdoor pool, surrounded by lush greenery and a serene ambiance. After a refreshing swim, head over to our poolside bar to enjoy a refreshing drink and soak up the sun. For those who love nature and adventure, we have hiking trails nearby where you can explore the scenic beauty of Hanoi while getting your heart rate up. Best of all, our fitness center is free for all guests, so you can maintain your fitness routine without any additional cost. Whether you prefer indoor workouts or outdoor activities, Hanoi Paon Hotel & Spa has got you covered. Stay active and fit during your stay with us, and make the most of your time in Hanoi.

Convenience at Your Fingertips: Hanoi Paon Hotel & Spa's Exceptional Facilities

Discover a world of convenience at Hanoi Paon Hotel & Spa, where every aspect of your stay has been thoughtfully designed to make your experience seamless and stress-free. From essential services like laundry and room service to modern amenities like free Wi-Fi, this hotel has it all. Let's start with the basics. Hanoi Paon Hotel & Spa offers a laundry service and dry cleaning, ensuring that your clothes stay fresh and clean throughout your stay. Need something delivered to your room? Their efficient room service is available to cater to your every need, whether it's a late-night snack or a refreshing beverage. For added peace of mind, the hotel provides safety deposit boxes to keep your valuables secure. The friendly and attentive concierge is always on hand to assist with any queries or recommendations, ensuring that you make the most of your time in Hanoi. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily keep in touch with loved ones or catch up on work. If you're a smoker, you'll appreciate the designated smoking area, where you can enjoy your cigarette without inconveniencing others. Additionally, Hanoi Paon Hotel & Spa offers express check-in/check-out, luggage storage, and daily housekeeping, making your stay hassle-free from start to finish. With their exceptional convenience facilities, Hanoi Paon Hotel & Spa is the perfect choice for both business and leisure travelers seeking a comfortable and hassle-free stay in Hanoi.

Convenient Transport Facilities at Hanoi Paon Hotel & Spa

At Hanoi Paon Hotel & Spa, we understand the importance of hassle-free transportation during your stay. That's why we offer a range of convenient transport facilities to cater to your needs. For a seamless arrival and departure experience, take advantage of our airport transfer service. Our friendly and professional drivers will ensure a smooth journey to and from the airport, allowing you to relax and enjoy your trip from the moment you touch down. Exploring the vibrant city of Hanoi is made easy with our tours and shuttle service. Let our knowledgeable guides take you on a journey through the city's rich history and culture, or hop on our shuttle service to conveniently reach popular attractions and landmarks. If you prefer the freedom to explore at your own pace, we also provide car hire services. Whether you're planning a day trip to nearby attractions or venturing further afield, our reliable and well-maintained vehicles are at your disposal. For quick and convenient transportation within the city, our taxi service is available around the clock. Our drivers are familiar with the local area and can take you to your desired destination efficiently and safely. If you're looking to catch a show or visit a popular attraction, our ticket service can assist you in securing the best seats and experiences. Simply let our friendly staff know your preferences, and we'll take care of the rest. Please note that a car park is available at the hotel, however, charges may apply. This provides a convenient option for guests who prefer to drive or rent a car during their stay. With our comprehensive range of transport facilities, Hanoi Paon Hotel & Spa aims to make your stay as convenient and enjoyable as possible. Whether you're arriving at the airport, exploring the city, or venturing beyond, we have you covered.

Indulge in a Culinary Adventure at Hanoi Paon Hotel & Spa

At Hanoi Paon Hotel & Spa, dining is an experience that goes beyond mere sustenance. With a range of dining facilities to choose from, guests can embark on a culinary adventure that will tantalize their taste buds and leave them craving for more. Start your day with a delightful breakfast buffet, offering a wide selection of dishes to suit every palate. From freshly baked pastries to traditional Vietnamese delicacies, there is something for everyone to enjoy. For those seeking a more intimate dining experience, the hotel's restaurant offers a cozy ambiance and a menu that showcases the best of local and international cuisine. Indulge in mouthwatering dishes prepared by skilled chefs using the finest ingredients, ensuring a memorable dining experience. If you prefer the comfort of your room, room service is available round the clock, allowing you to savor delicious meals in the privacy of your own space. To cater to the needs of busy travelers, the hotel also offers a convenient coffee shop where you can grab a quick bite or enjoy a cup of freshly brewed coffee. Additionally, guests can take advantage of the daily housekeeping service and grocery deliveries, ensuring that their dining needs are met throughout their stay. Whether you are a food enthusiast or simply looking for a satisfying meal, Hanoi Paon Hotel & Spa's dining facilities are sure to exceed your expectations.

Discover Comfortable and Versatile Room Options at Hanoi Paon Hotel & Spa

Hanoi Paon Hotel & Spa offers a diverse range of thoughtfully designed rooms to suit every traveler’s needs. Whether you're looking for a cozy Superior room with 20 square meters and flexible bedding options, or a spacious Family Room of 30 square meters perfect for groups or families, you'll find the ideal space to relax and unwind. For those seeking a touch of luxury, the Paon Suite provides an expansive 50 square meters of comfort, while the Junior Suite Balcony offers a charming retreat with 28 square meters and a private balcony. Booking your preferred room type through Agoda ensures you receive the best prices available, making your stay both affordable and enjoyable. The booking process is quick and hassle-free, allowing you to secure your ideal accommodation effortlessly. With Agoda’s reliable platform, you can plan your Hanoi adventure with confidence, knowing that your room is reserved at the best value and with ease.

Discover the Vibrant Charm of Hanoi's Old Quarter

Immerse yourself in the rich history and bustling energy of Hanoi's Old Quarter, where the Hanoi Paon Hotel & Spa is conveniently located. This iconic neighborhood is a captivating blend of old-world charm and modern vibrancy, making it a must-visit destination for travelers. Wander through the narrow, winding streets lined with colorful colonial buildings, and you'll find yourself transported back in time. The Old Quarter is known for its 36 ancient streets, each named after the goods traditionally sold there. From Hang Gai Street, famous for its silk products, to Hang Bac Street, renowned for its silverware, there is something to discover around every corner. Indulge in the local cuisine at the numerous street food stalls and traditional restaurants that dot the area. Sample the famous pho, a delicious noodle soup, or try banh mi, a tasty Vietnamese sandwich. Don't forget to sip on a cup of Vietnamese coffee, known for its strong flavor and unique brewing method. As night falls, the Old Quarter truly comes alive. Experience the vibrant nightlife as the streets light up with colorful lanterns and the sound of live music fills the air. Explore the bustling night markets, where you can find everything from handmade crafts to trendy fashion items. With its central location in the heart of the Old Quarter, the Hanoi Paon Hotel & Spa is the perfect base for exploring this enchanting neighborhood. After a day of adventure, retreat to the hotel's tranquil spa for a rejuvenating massage or unwind in the comfortable and stylish rooms that offer modern amenities and a peaceful atmosphere. Discover the charm and excitement of Hanoi's Old Quarter at the Hanoi Paon Hotel & Spa, where history, culture, and modernity seamlessly blend together.

Convenient Transportation from Hanoi Airports to Hanoi Paon Hotel & Spa

Welcome to Hanoi Paon Hotel & Spa, a luxurious retreat nestled in the heart of Old Quarter, Hanoi. Getting to this exquisite hotel is a breeze, thanks to the convenient transportation options available from the nearby airports. If you're arriving at Noi Bai International Airport, the most common gateway to Hanoi, you have several transportation choices. The quickest and most hassle-free option is to take a taxi directly from the airport to the hotel. Taxi services are readily available outside the terminal, and the journey to Hanoi Paon Hotel & Spa typically takes around 45 minutes, depending on traffic. Alternatively, if you prefer a more economical option, you can take a public bus from Noi Bai International Airport to Hanoi's city center. Bus 86 operates from the airport and stops at various points in the city, including near Old Quarter. From the bus stop, it's just a short walk to Hanoi Paon Hotel & Spa. For those arriving at the smaller domestic airport, Cat Bi International Airport, located in Hai Phong City, you can easily reach Hanoi Paon Hotel & Spa by taking a taxi or private car. The journey from Cat Bi International Airport to Hanoi typically takes around 2 hours, depending on traffic conditions. Whichever airport you arrive at, rest assured that reaching Hanoi Paon Hotel & Spa is a seamless experience, allowing you to start your Hanoi adventure in style and comfort. Book your stay now and indulge in the opulence of this exquisite hotel in the heart of Old Quarter.

Explore the Vibrant Surroundings of Hanoi Paon Hotel & Spa

Located in the heart of Hanoi, Hanoi Paon Hotel & Spa offers easy access to a plethora of exciting landmarks and attractions. Immerse yourself in the rich history and culture of Vietnam by exploring the nearby Old Quarter. Wander through its narrow streets and discover charming ancient houses, such as the Ancient House and Bach Ma Temple. Feel the vibrant energy of the city as you stroll along Ta Hien Street, known for its bustling nightlife and famous beer corner. For those interested in Vietnamese traditional performing arts, the Vietnam National Tuong Theatre is just a short distance away. Experience the beauty and grace of this ancient art form as talented performers bring stories to life on stage. If you're a coffee lover, don't miss the Market street for coffee, where you can savor the aroma of freshly brewed Vietnamese coffee and indulge in local delicacies. For a peaceful escape, visit the serene Chua Cau Đong and Den Quan Tran Vu temples, where you can admire intricate architectural details and soak in the spiritual atmosphere. Whether you're seeking cultural immersion, culinary delights, or a tranquil retreat, the surrounding landmarks and attractions near Hanoi Paon Hotel & Spa offer something for everyone.

A Culinary Adventure Awaits

When it comes to dining options, the surrounding area of Hanoi Paon Hotel & Spa offers a diverse range of restaurants to satisfy every palate. Indulge in authentic Vietnamese cuisine and vegan delights at Hoang's Restaurant - Vietnamese Restaurant & Vegan Food, or savor the flavors of traditional Vietnamese dishes at Hong Hoai's Restaurant. For a quick and delicious bite, head to Banh Mi 25 (Restaurant) and try their famous Vietnamese sandwiches. Spice Indian Restaurant is perfect for those craving aromatic Indian flavors, while Timeline Coffee & Restaurant offers a cozy ambiance and a menu of international dishes. Experience the rich flavors of Indian cuisine at Grills & Gravy Indian Restaurant, or embark on a culinary journey through the streets of Hanoi at Hanoi Food Culture Restaurant & Cooking Class. With so many options to choose from, food enthusiasts will be spoiled for choice during their stay at Hanoi Paon Hotel & Spa.

Shop 'til you Drop in Hanoi

Located in the heart of Hanoi, Hanoi Paon Hotel & Spa is surrounded by a plethora of shopping landmarks that are sure to delight any shopaholic. Just a short stroll away, you'll find Do Manh Cuong Boutique, Chie Design, and Tagilis, offering a wide range of trendy and fashionable clothing. For those in search of tailor-made clothes, Kitonali Bespoke Tailoring and Yen Boutique - Hanoi Tailor Made Clothes are the perfect destinations. Hieu Phuc Loi and Factory Outlet are popular choices for those looking for great deals on branded items. If you're an art enthusiast, don't miss Kuy Son Propaganda Art, where you can find unique and thought-provoking pieces. And for those interested in traditional Vietnamese silk, Hong Ha Anh Silk is a must-visit. With so many shopping options just steps away, Hanoi Paon Hotel & Spa is the ideal base for a memorable shopping experience in Hanoi.

Affordable Luxury at Hanoi Paon Hotel & Spa

Discover affordable luxury at Hanoi Paon Hotel & Spa, where you can experience the best of Hanoi without breaking the bank. With an average price of $66 per room, Hanoi Paon Hotel & Spa offers exceptional value for money, especially when compared to the average price of a hotel room in Hanoi, which is $67. At Hanoi Paon Hotel & Spa, you can indulge in a comfortable and stylish stay without compromising on quality. Each room is thoughtfully designed with modern amenities and elegant furnishings, creating a serene and inviting atmosphere for guests. Whether you are traveling for business or leisure, you can expect exceptional service and a truly memorable experience at Hanoi Paon Hotel & Spa. Located in the heart of Hanoi, this hotel offers easy access to popular attractions, vibrant markets, and delicious local cuisine. Immerse yourself in the rich culture and history of the city, and then retreat to the tranquility of Hanoi Paon Hotel & Spa. With its affordable rates and luxurious amenities, this hotel is the perfect choice for travelers seeking comfort, convenience, and affordability in Hanoi.

Excellent Service and Comfortable Rooms

Hanoi Paon Hotel & Spa is known for its excellent service and comfortable rooms. The staff is friendly and always ready to recommend the best places to visit in Hanoi. Guests rave about the comfortable beds and pillows, ensuring a restful night's sleep. The hotel's staff is highly praised for their helpfulness and friendliness, going above and beyond to make guests feel welcome. Additionally, the hotel's breakfast is described as amazing, offering a wide variety of delicious options. The convenient location of the hotel is another highlight, with guests appreciating its proximity to popular attractions. The rooms are consistently praised for being clean, comfortable, and spacious, providing a relaxing environment for guests. The rooftop pool is a favorite feature, offering a great place to unwind and enjoy the stunning views of Hanoi. Overall, Hanoi Paon Hotel & Spa offers great value with its attentive staff, convenient location, and comfortable accommodations.

Exceptional Customer Reviews at Hanoi Paon Hotel & Spa

Hanoi Paon Hotel & Spa has garnered exceptional customer reviews, making it a popular choice for travelers visiting Hanoi, Vietnam. With an impressive overall rating of 8.7, this hotel has managed to exceed the expectations of its guests in various aspects, ensuring a memorable and enjoyable stay. One of the standout features of Hanoi Paon Hotel & Spa is its excellent value for money, with a rating of 8.5. Guests have praised the hotel for offering affordable rates without compromising on quality and comfort. From the moment you step into the hotel, you'll be greeted by a warm and welcoming atmosphere, ensuring that you feel right at home. The staff's dedication to providing exceptional service is evident in their attentiveness and willingness to go the extra mile to meet guests' needs. The hotel's facilities have also received high praise, with a rating of 8.2. Hanoi Paon Hotel & Spa boasts a range of amenities designed to enhance your stay. Whether you're looking to relax and unwind at the spa, take a refreshing dip in the pool, or stay active at the fitness center, you'll find everything you need right at your fingertips. The well-maintained facilities ensure that guests have a comfortable and enjoyable experience throughout their stay. Furthermore, Hanoi Paon Hotel & Spa's commitment to cleanliness has earned it a rating of 8.7. Guests have consistently praised the hotel's housekeeping staff for their attention to detail and the immaculate condition of the rooms. You can rest assured that your accommodation will be spotlessly clean, providing a hygienic and comfortable environment for your stay. Situated in a prime location, Hanoi Paon Hotel & Spa has received an outstanding rating of 9.2 for its convenient location. Guests have raved about the hotel's proximity to popular attractions, restaurants, and shopping areas, making it an ideal base for exploring the vibrant city of Hanoi. Additionally, the hotel's staff performance has been highly praised, with a rating of 9.0. The friendly and professional staff are always ready to assist you with any queries or requests, ensuring that your stay is nothing short of exceptional. In conclusion, Hanoi Paon Hotel & Spa has consistently received positive customer reviews, thanks to its excellent value, well-maintained facilities, impeccable cleanliness, convenient location, and outstanding staff performance. Whether you're visiting Hanoi for business or leisure, this hotel is sure to provide you with a memorable and enjoyable stay.

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Amenities and facilities

Excellent8.8

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • Japanese
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Golf course [on-site]
  • Gym/fitness
  • Hiking
  • Light therapy
  • Massage
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Clothes rack
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Mobility accessibility
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Towels
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Continental
Restaurants on site
Paon Restaurant
  • Menu: A-la-carte

Location

27 Hang Thung Str, Hoan Kiem, Hanoi, Vietnam, Old Quarter, Hanoi, Vietnam, 10000

Exceptional9.6

Location

Airports
  • Noi Bai International Airport (HAN)
    21.4 km 36 min drive
  • Cat Bi International Airport (HPH)
    93.3 km
Public transportation
  • Hanoi Railway Station
    1.7 km 13 min drive
Hospital or clinic
  • Nha Thuoc Pharmacy
    320 m
Shopping
  • Night Market
    680 m
Convenience store
  • Circle K
    260 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Old Quarter
    470 m
  • St. Joseph's Cathedral
    670 m
  • Vietnamese Women's Museum
    1.1 km
  • Hoa Lo Prison
    1.2 km
  • Vietnam Military History Museum
    1.5 km
  • Temple of Literature & National University
    2.1 km
  • Ho Chi Minh Mausoleum
    2.1 km
  • One Pillar Pagoda
    2.2 km
  • Presidential Palace Historical Site
    2.2 km
  • Vietnam Museum of Ethnology
    5.8 km
Nearby landmarks
  • Do Manh Cuong Boutique
    30 m
  • Hong Ha Anh Silk
    90 m
  • Fivimart Aupermkt
    100 m
  • Vietnam Old Propaganda Posters
    110 m
  • Hang Dau Street
    130 m
  • Thang Long Water Puppet Theatre
    150 m
  • Hanoi Ceramic Mosaic Mural
    190 m
  • Cau The Huc
    230 m
  • Cau Go Street
    230 m
  • Ba Kieu Temple
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 12:00
Getting around
  • Airport transfer fee: 550000 VND
Extras
  • Breakfast charge (unless included in room price): 230000 VND
The property
  • Year property opened: 2018
  • Number of floors: 11
  • Room voltage: 220
  • Number of rooms : 50
  • Most recent renovation: 2022
  • Non-smoking rooms/floors: yes
  • Number of restaurants: 1

Reviews of Hanoi Paon Hotel & Spa from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 9.6
  • 10
  • 10
  • 10
  • 10
  • 9.2
  • 8.8
  • 10
  • 10

Most recent

From 856 reviews

  • Cleanliness score 9.3 out of 10 and is a high score in Hanoi
  • Facilities score 8.8 out of 10 and is a high score in Hanoi
  • Location score 9.6 out of 10 and is a high score in Hanoi
  • Service score 9.6 out of 10 and is a high score in Hanoi
  • Value for money score 9 out of 10 and is a high score in Hanoi

What guests liked

Summarized by AI

Host: Staff consistently go the extra mile—store luggage, help book transport and tours, print boarding passes, walk guests to nearby destinations and provide very attentive, polite service (90 mentions)

Location: Edge of the Old Quarter, within walking distance to Hoan Kiem Lake, night market, Train Street and many restaurants and shops (45 mentions)

Breakfast: Breakfast offers wide variety of Western and Vietnamese options, eggs cooked to order and a rooftop restaurant with city views (26 mentions)

Swimming Pool: Small rooftop/indoor pool is clean, heated in places and offers a refreshing spot with good city views (18 mentions)

Room Cleanliness: Rooms are consistently clean and well maintained, with comfortable beds and attentive housekeeping (16 mentions)

Value for Money: Considered good value by many guests—price and available amenities (pool, gym, breakfast, location) make the stay worthwhile (8 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 221 reviews
sentiment-positive-indicator
99% Positive

Location

Mentioned in 186 reviews
sentiment-positive-indicator
100% Positive

Breakfast

Mentioned in 174 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Cleanliness

Mentioned in 103 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Pool

Mentioned in 84 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable

Room comfort

Mentioned in 47 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable

Value for money

Mentioned in 39 reviews
sentiment-positive-indicator
87% Positive
sentiment-negative-indicator
12% Unfavourable

Gym

Mentioned in 37 reviews
sentiment-positive-indicator
72% Positive
sentiment-negative-indicator
27% Unfavourable

Room size

Mentioned in 32 reviews
sentiment-positive-indicator
87% Positive
sentiment-negative-indicator
12% Unfavourable
Changed to review page 1
  1. 7.6Very good

    HARUHIKO from Japan
    Solo traveler
    Deluxe Twin Room
    Stayed 4 nights in September 2026

    “A convenient holiday in Hanoi at a wonderful hotel.”

    The best location in the old town. A hotel standing 5 minutes' walk from Hoan Kiem Lake. When I arrived by taxi from the airport, despite it being late at night, the staff carried my suitcase up the stairs. It's not a giant luxury hotel, but it has everything you need, and the water pressure and air conditioning of the shower were perfect. There's also a refrigerator with cold drinks available at any time. The bed was perfect. The Wi-Fi connection was good as well. Notably, the breakfast on the 12th-floor restaurant featured 5 types of fruit that varied a little each day. Egg dishes and pho were made at a live kitchen. There were also several kinds of hot meals. The fresh spring rolls were delicious. There's a small pool on the 11th floor, which is nice for a hotel in the old town. The price was reasonable, as I paid 7,500 yen for one night in September. The only downside was that a small ant appeared in my room on the third floor. I received insecticide and managed to spray it on the ant's path, but it was a bit bothersome. Additionally, the bus stop for the number 86 bus to the airport is about a 2-minute walk away, so I took the bus to the airport on my return. It cost 50,000 dong. I would like to use this hotel again. It faces the street but is long and narrow, so I couldn’t hear any outside noise from my room on the third floor. The power plugs are the same type as in Japan, which made charging convenient. I highly recommend it. If you're going as a couple, it might be good to choose a slightly more expensive room.

    Reviewed September 10, 2026
    Auto-translated through generative A.I.

    Dear Haruhiko, Thank you very much for your exceptionally detailed review and for recommending our hotel. We are truly delighted to hear that you enjoyed our prime location in the Old Quarter, just a short walk from Hoan Kiem Lake, and that our team was able to assist you with your luggage upon your late-night arrival. It is wonderful to know that you found everything you needed for a comfortable stay, from the shower pressure, air conditioning, and refrigerator to the comfortable bed and reliable Wi-Fi. We are especially pleased that you enjoyed our breakfast on the 12th floor, including the variety of fresh fruits, freshly prepared egg dishes and Pho, hot selections, and fresh spring rolls. We are also glad that you appreciated our rooftop pool and found the hotel peaceful despite its central location. At the same time, we sincerely apologize for the inconvenience caused by the ants in your room. Thank you for bringing this to our attention. We will share your comments with our h

    Responded September 13, 2026
    Hanoi Paon Hotel & Spa
  2. 10.0Exceptional

    유정 from South Korea
    Solo traveler
    Deluxe Twin Room
    Stayed 4 nights in March 2026

    “The location and service are great.”

    The accommodation may not be luxurious, but it has a good location, the breakfast was decent, and the room was clean and comfortable. What I liked the most was that all the staff were friendly during check-in and check-out. If I visit Hanoi again, I would be willing to come back.

    Reviewed March 14, 2026
    Auto-translated through generative A.I.

    Dear Yujeong, Thank you very much for your kind review and for sharing your experience with us. We are delighted to hear that you enjoyed our convenient location, clean and comfortable room, and breakfast during your stay. Most importantly, your kind compliments about our staff being friendly and welcoming during check-in and check-out truly mean a lot to us. We sincerely appreciate your support and are very happy to know that you would choose to stay with us again when visiting Hanoi in the future. It was a pleasure having you as our guest, and we look forward to warmly welcoming you back again. Warm regards,

    Responded May 10, 2026
    Hanoi Paon Hotel & Spa
  3. 9.6Exceptional

    Simon from Thailand
    Couple
    Junior Suite Balcony
    Stayed 24 nights in August 2026

    “Excellent staff, Good facilities, Comfortable room”

    Check in was a breeze. The room was clean, comfortable, spacious with a balcony. The maids serviced my room at 9am every day, as I requested. The restaurant staff were excellent and after a day or two, remembered my breakfast preferences. The location is very good for walking in the Old Town, French Quarter and the Hoan Kiem Lake. Overall, an enjoyable stay and I recommend the Hanoi Paon Hotel.

    Reviewed August 26, 2026

    Dear Simon, Thank you very much for your excellent and detailed review and recommendation. We are delighted to hear that you had such an enjoyable stay with us and that you found the check-in process smooth and easy. It is wonderful to know that you appreciated the cleanliness, comfort, spaciousness, and balcony of your room, as well as the attentive service from our housekeeping team. We are especially pleased that our restaurant staff made such a positive impression and remembered your breakfast preferences. Providing personalized and attentive service is something we truly value, and your kind recognition means a great deal to our team. It is also great to know that you enjoyed our convenient location for exploring Hanoi’s Old Town, French Quarter, and Hoan Kiem Lake on foot. Thank you once again for choosing Hanoi Paon Hotel and for recommending us. It was a pleasure having you as our guest, and we sincerely hope to warmly welcome you back again in the future. Warm regards, T

    Responded August 29, 2026
    Hanoi Paon Hotel & Spa
  4. 9.2Exceptional

    Yun from South Korea
    Solo traveler
    Superior
    Stayed 4 nights in August 2026

    “Good”

    I stayed comfortably for 4 nights and 5 days! I found a place with a pool near the main tourist attractions that looked reasonably priced, so I made a reservation. The pool was nice, and the rooftop terrace was great too. The breakfast was delicious. However, it was disappointing that the TV in the room was broken and the communication signal was not good. The soundproofing and facilities were a little outdated, which was also disappointing. The staff were very friendly!

    Reviewed September 01, 2026
    Auto-translated through generative A.I.

    Dear Yun, Thank you very much for taking the time to share your detailed feedback with us. We are delighted to hear that you had a comfortable 5-day stay and enjoyed our rooftop pool, terrace, and delicious breakfast. We are also pleased that our convenient location near Hanoi’s major attractions and the overall value of your stay met your expectations. Most importantly, we truly appreciate your kind words about our staff. Knowing that our team was extremely kind and welcoming means a great deal to us. At the same time, we sincerely apologize for the inconvenience caused by the broken TV and poor reception in your room. We also appreciate your honest comments regarding the soundproofing and the condition of some of our facilities. Your feedback is very valuable to us and will be shared with our management and maintenance teams for review and improvement. Thank you once again for choosing to stay with us and for sharing both your positive experience and constructive feedback. We ho

    Responded September 02, 2026
    Hanoi Paon Hotel & Spa
  5. 10.0Exceptional

    yuriko from Japan
    Solo traveler
    Junior Suite Balcony
    Stayed 4 nights in May 2025

    “It was a nice hotel.”

    There are plenty of cafes around and it's easy to get to the shopping district, but the road in front of the hotel wasn't too busy, which was nice! The noise wasn't too bothersome either. I chose a room with a bathtub, so I was happy to be able to soak in a hot bath every day. The pool was a little deep and a bit scary. I was satisfied overall, except for the air conditioning not working quite as well and the breakfast buffet not changing much from day to day! The room was also spacious and nice. I couldn't speak English and wanted to relax, so I didn't request any tours or anything, but they were great at keeping a good distance while also contacting me in advance via WhatsApp! Thank you very much. Thank you very much.

    Reviewed May 15, 2025
    Auto-translated through generative A.I.

    Thank you so much for your thoughtful feedback! We're happy to hear you enjoyed the peaceful location, spacious room, and relaxing bathtub. We appreciate your comments about the air conditioning and breakfast variety — we’ll work on improving those areas. It’s also great to know our team could support you in a comfortable and respectful way. We truly hope to welcome you back again! - Customer Service Team.

    Responded May 16, 2025
    Hanoi Paon Hotel & Spa
Changed to review page 1

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