Newly renovated
2024
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Awarded as a top choice of Agoda travelers in 2024.

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Madelise Palace Hotel & Spa

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

116 Phố Hàng Buồm 9, Old Quarter, Hanoi, Vietnam, 100000

Highlights

Ideal location

- Right in Hanoi’s Old Quarter and a few steps from the weekend night ma...

Clean room, convenient location, friendly staff .
Highly rated by couple travelers

Honeymoon stay
Great nearby activities

Good spa and tour and hotel
Airport connectivity

Close to airport(20min)
Professional guest services

- Staff consistently help with bookings, early check‑in, luggage, airpor...

Clean room, convenient location, friendly staff .

Facilities

Free Wi-Fi

Spa

Front desk [24-hour]

Airport transfer

Family room

Luggage storage

Rooftop area

Balcony/terrace

This property is in high demand!

Booked 7 times in last 24 hr

  • The hotel itself is a beautiful blend of luxury and comfort.
    Samar
    India
  • Our room was tastefully designed, clean and spacious!
    Michelle
    Philippines
  • Great stay in the heart of the Old Quarter.
    Danielle
    Canada
  • The room was very spacious and the best were the pillows.
    Patricia
    Philippines
  • And the room was very comfortable with a large, cozy bed.
    Hanna
    Indonesia
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Nearest transportation options

•

Hanoi Railway Station is within 1.63 km

See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 454 places in walking distance!

Walkable places

  • Bach Ma Temple
    10 m
  • Market street for coffee
    50 m
  • Hanoi Gallery
    80 m
  • Hieu Phuc Loi
    100 m
  • Miniso
    110 m
  • Old Quarter
    180 m
  • St. Joseph's Cathedral
    770 m
  • Vietnam Military History Museum
    1.2 km
  • Hoa Lo Prison
    1.3 km
  • Vietnamese Women's Museum
    1.4 km

Closest landmarks

  • NHA THUOC
    70 m
  • Tattoo 1984
    120 m
  • Mao's Red Lounge
    130 m
  • Travel Agent Hanoi
    150 m
  • Trung tâm Y tế Quận Hoàn Kiếm
    160 m

Good to know

Value for money8.4
Distance to city center0.1 km
Location rating9.2
Nearest airportNoi Bai International Airport (HAN)
Distance to airport20.9 km

Select your room

1/18

Family Suite with Balcony

25 m²/269 ft²
Max 4 adults
2 queen beds
Fits groups

9.0

Excellent

Room comfort
Outdoor view
1/18

Family Suite City View

28 m²/301 ft²
Max 4 adults
2 queen beds
Fits groups

8.5

Excellent

Room comfort
City view
1/18

Executive King Room with Balcony

25 m²/269 ft²
Max 2 adults
1 queen bed

8.2

Excellent

Room comfort
Outdoor view
1/18

Superior Double Room

20 m²/215 ft²
Max 2 adults
1 double bed
Preferred by Couples

8.8

Excellent

Room comfort
No Windows view
1/18

Deluxe Double or Twin Room

18 m²/194 ft²
Max 2 adults
1 queen bed

8.2

Excellent

Room comfort
1/18

Deluxe Single Room

15 m²/161 ft²
Max 1 adult
1 single bed

8.7

Excellent

Room comfort
No Windows view
1/18

Family Suite with Balcony

25 m²/269 ft²
Max 3 adults
Fits groups
1/18

Family Balcony Room

Max 3 adults
Fits groups
1/18

Family Suite with Balcony

Max 3 adults
Fits groups
1/18

Superior Classic Room

Max 3 adults

About us

Madelise Palace Hotel & Spa — in the Old Quarter steps from the night market — is ideal for two. Rooftop sunset views, full-service spa and hair salon, travel desk for authentic outings, bike rental. Perfect for two travelers, this hotel sits among narrow streets, street food stalls and shops, with Hoan Kiem Lake, Ly Thai To Park and historic temples close by and the Hanoi Opera House within easy reach for evening shows. Rooms are air-conditioned, have free Wi‑Fi and a private balcony or terrace (some with city or outdoor views), plus refreshing showers and quality toiletries. Enjoy the on-site coffee shop, convenient food delivery, and curated local tours for effortless, authentic experiences. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Frequently asked questions

Yes, Madelise Palace Hotel & Spa provides free Wi-Fi in all rooms and public areas.

Yes, Madelise Palace Hotel & Spa has a 24-hour front desk.

Yes, Madelise Palace Hotel & Spa has family rooms.

Yes, Madelise Palace Hotel & Spa has an ATM/cash machine on site.

Yes, Madelise Palace Hotel & Spa offers luggage storage.

Yes, Madelise Palace Hotel & Spa has a convenience store on site.

Madelise Palace Hotel & Spa is 20.94 km from Noi Bai International Airport.

Madelise Palace Hotel & Spa offers continental breakfast and breakfast takeaway services.

Yes, Madelise Palace Hotel & Spa has nearby car parking, though charges apply.

Madelise Palace Hotel & Spa has a coffee shop and a rooftop area.

Yes, there is a medical facility (NHA THUOC) 0.07 km from Madelise Palace Hotel & Spa.

Yes, Madelise Palace Hotel & Spa provides safety deposit boxes.

Yes, Madelise Palace Hotel & Spa offers room service.

Madelise Palace Hotel & Spa is located in the heart of the Old Quarter, which is a central part of Hanoi city center.

Yes, Madelise Palace Hotel & Spa provides safety deposit boxes.

Yes, Madelise Palace Hotel & Spa provides non-smoking rooms.

Yes, Madelise Palace Hotel & Spa is located in the Old Quarter of Hanoi.

Yes, Madelise Palace Hotel & Spa provides bottles of water.

Yes, Madelise Palace Hotel & Spa offers currency exchange.

Yes, Madelise Palace Hotel & Spa is located within walking distance of the night market.

Yes, Madelise Palace Hotel & Spa provides ticket services and a concierge to assist guests.

Yes, Madelise Palace Hotel & Spa provides airport transfer services.

Yes, Madelise Palace Hotel & Spa provides taxi services.

Yes, Madelise Palace Hotel & Spa offers both laundry and dry cleaning services.

Yes, Madelise Palace Hotel & Spa has a business center with fax and photocopying services.

Check-in at Madelise Palace Hotel & Spa is from 02:00 PM to 11:59 PM, and check-out is from 12:00 PM to 12:15 PM.

Yes, Madelise Palace Hotel & Spa offers cashless payment services.

Some rooms at Madelise Palace Hotel & Spa feature balconies.

Yes, Madelise Palace Hotel & Spa has an elevator.

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More about Madelise Palace Hotel & Spa

More about Madelise Palace Hotel & Spa

Madelise Palace Hotel & Spa in Hanoi: What makes it worth the stay

Experience a seamless blend of modern luxury and traditional charm at Madelise Palace Hotel & Spa, a sanctuary designed for both discerning business travelers and leisure seekers exploring the heart of Hanoi. Perfectly positioned for those who love to be in the center of the action, the property is located just 0.1 km from the city center, ensuring that the best cultural landmarks and vibrant streets are always within reach. Having been fully renovated in 2024, the hotel offers a fresh and contemporary atmosphere across its 40 elegantly appointed rooms, providing a peaceful retreat from the bustling city energy. Families will find the atmosphere particularly welcoming, as the hotel allows children between the ages of 2 to 5 to stay free of charge, making it an ideal choice for a multi generational getaway. Whether you are arriving for a quick corporate trip or a long vacation, the journey is effortless with the airport situated only 35 minutes away. When you book on Agoda, you can secure a stay that balances convenience with high end comfort. From the pristine interiors to the attentive service, every detail is crafted to ensure a memorable visit. Discover the magic of Vietnam and find your perfect home away from home by browsing the latest deals available on Agoda today.

Madelise Palace Hotel & Spa in Hanoi: What makes it worth the stay

Experience the perfect blend of modern luxury and traditional Vietnamese charm at Madelise Palace Hotel & Spa, an exquisite sanctuary designed for both discerning business travelers and vacationing families. Located in the heart of Hanoi, this 4.0 star gem is situated just 0.1 km from the city center, placing the vibrant energy of the capital right at your doorstep. Having been fully renovated in 2024, the property offers a fresh and sophisticated atmosphere across its 40 elegantly appointed rooms. Whether you are arriving for a quick corporate trip or a leisurely getaway, you will appreciate the seamless accessibility with the airport located only 35 minutes away. Families are warmly welcomed here, and the hotel makes traveling with little ones easier by allowing children between the ages of 2 to 5 to stay free of charge. From the serene spa treatments to the pristine updated interiors, every detail is crafted to ensure a memorable stay. You can easily secure your room and explore the best available rates when you book on Agoda. Discover the magic of the city while enjoying the refined comforts of Madelise Palace Hotel & Spa, a destination where convenience meets elegance. Find your perfect room available on Agoda and start planning your journey to one of the most captivating cities in Asia today.

Check-in and Check-out at Madelise Palace Hotel & Spa: Key timings for your stay

Planning your arrival at Madelise Palace Hotel & Spa is simple to ensure a seamless transition into the heart of Hanoi. Guests can officially check in starting from 02:00 PM, allowing you to settle into your room and begin exploring the city. When it is time to bid farewell, the check out time is set for 12:15 PM. This slightly extended departure window provides a bit more flexibility for your final morning. If you require an early check in or a late check out to better suit your travel itinerary, please contact the front desk in advance to check for availability based on room occupancy.

Amenities at Madelise Palace Hotel & Spa: Everything you need for a comfortable stay

Madelise Palace Hotel & Spa provides a comprehensive suite of convenience facilities designed to make your visit to Hanoi effortless. Guests can stay connected with free wi-fi in all rooms and throughout all public areas. To ensure a seamless experience, the hotel offers express check-in/check-out, luggage storage, and a dedicated concierge to assist with any requests. Daily housekeeping keeps your space pristine, while room service and an on-site convenience store provide immediate access to essentials. For garment care, professional laundry service and dry cleaning are readily available. Your valuables remain secure in safety deposit boxes, and those who smoke can utilize the designated smoking area. Every detail at Madelise Palace Hotel & Spa is curated to remove the stress of travel, allowing you to focus entirely on exploring the city with total peace of mind.

Getting Around from Madelise Palace Hotel & Spa: Making your journey as easy as possible

Navigating the vibrant streets of Hanoi is effortless thanks to the comprehensive transport facilities at Madelise Palace Hotel & Spa. To ensure a seamless arrival, the hotel provides dedicated airport transfer and shuttle service options for guests. Those looking to explore the cultural landmarks of the city can take advantage of the professional taxi service, curated tours, and a convenient ticket service to secure entry to local attractions. For travelers arriving with their own vehicles, on site car park facilities are available, though car park charges applied. Whether you are coordinating a precise pickup from the terminal or planning a full day of sightseeing, the staff ensures every detail of your transit is handled with care. By integrating these essential services, the hotel removes the stress of urban navigation, allowing you to focus entirely on the beauty and energy of the Vietnamese capital.

Rooms at Madelise Palace Hotel & Spa: A closer look at what is included

Every guest room at Madelise Palace Hotel & Spa is designed to be a serene sanctuary amidst the energy of Hanoi. For your ultimate comfort, the rooms feature air conditioning, blackout curtains, and high quality linens and towels. You can unwind on your private balcony or terrace, or enjoy entertainment via the television with satellite and cable tv. To keep you refreshed, each space includes a refrigerator, mini bar, and complimentary bottled water. Morning rituals are made easy with a coffee and tea maker, complemented by complimentary instant coffee and tea. The bathrooms are fully equipped with a hair dryer, plush bathrobes, and essential toiletries. These thoughtful details ensure that your stay is both relaxing and convenient, providing everything needed for a seamless getaway in the heart of the city.

Dining at Madelise Palace Hotel & Spa: A guide to eating and drinking on-site

Guests at Madelise Palace Hotel & Spa can enjoy a seamless blend of convenience and flavor designed to complement their stay in Hanoi. For those seeking a quiet moment or a caffeine boost, the on-site coffee shop provides a cozy atmosphere to relax and recharge. When you prefer the comfort of your own space, the dedicated room service ensures that delicious meals and refreshments are delivered directly to your door. To start your day with energy, a continental breakfast is available to provide a light and refreshing morning meal. While you focus on your culinary experiences, the hotel maintains a pristine environment through daily housekeeping, ensuring your surroundings remain spotless. Whether you are sipping a latte in the cafe or dining in the privacy of your room, Madelise Palace Hotel & Spa provides thoughtful options that cater to your tastes and schedules throughout your entire visit to the city.

Room Types at Madelise Palace Hotel & Spa: Finding the perfect fit for your trip

Whether you are visiting Hanoi for business or leisure, Madelise Palace Hotel & Spa provides a diverse selection of accommodations tailored to every traveler. Solo adventurers can opt for the cozy 15 square meter Deluxe Single Room, while couples may prefer the 18 square meter Deluxe Double or Twin Room or the 20 square meter Superior Double Room. For those seeking extra space and fresh air, the 25 square meter Executive King Room with Balcony and Family Suite with Balcony are excellent choices. Larger groups will appreciate the 28 square meter Family Suite City View, which offers a stunning perspective of the urban landscape. Booking these specific room types on Agoda ensures that travelers secure the best prices and a completely hassle-free experience from start to finish. Each option is designed to balance comfort and functionality, ensuring your stay in the heart of the city is truly memorable.

Exploring Old Quarter: What to see and do near Madelise Palace Hotel & Spa

Guests staying at Madelise Palace Hotel & Spa are perfectly positioned to immerse themselves in the vibrant energy of the Old Quarter in Hanoi. This historic district is a sensory delight where narrow streets are lined with traditional shops, bustling markets, and an endless array of street food stalls and upscale dining options. Visitors can spend hours exploring the unique architecture, shopping for local handicrafts, or enjoying the lively entertainment found in the hidden alleys. The area is exceptionally walkable, providing easy access to iconic landmarks and cultural sites, while various transport links like cyclos and taxis make navigating the city effortless. Whether you are searching for a quiet cafe or a high energy night market, the surrounding neighborhood offers a comprehensive cultural experience. The strategic location of Madelise Palace Hotel & Spa ensures that the best of the city is always within easy reach for an unforgettable stay.

Getting to Madelise Palace Hotel & Spa: Transport options from the airport

Arriving at Madelise Palace Hotel & Spa from Noi Bai International Airport is a straightforward process, as the hotel is located approximately 21.0 km away. Guests traveling to Hanoi can choose from several convenient transport options to complete their journey. Taxis and private shuttles provide the most direct door to door service, while buses offer a more budget friendly alternative for those exploring the city. Depending on the traffic conditions, the travel time typically ranges from 30 to 60 minutes. Once you leave the terminal, the transition into the vibrant atmosphere of the Old Quarter is seamless, ensuring you reach Madelise Palace Hotel & Spa without any hassle. Whether you prefer the speed of a private car or the local experience of a public bus, getting to your destination is easy, allowing you to start your relaxing stay at the hotel as quickly as possible.

Landmarks near Madelise Palace Hotel & Spa: Your guide to local highlights

Guests staying at Madelise Palace Hotel & Spa are perfectly positioned to immerse themselves in the timeless charm of Hanoi. A short stroll leads you into the heart of the Old Quarter, where you can explore the bustling commerce of Hang Ngang Hang Dao and the vibrant energy of Ta Hien Street. History enthusiasts will appreciate the proximity to the Museum Of Independence, Bach Ma Temple, and the traditional architecture of the Ancient House and 87 Ma May. For a touch of culture and art, the Vietnam National Tuong Theatre and the melodic sounds of Jazz Club Minh are just moments away. A walk along the scenic Cau Go Street provides a refreshing perspective of the city's unique layout. By placing these iconic landmarks within easy reach, Madelise Palace Hotel & Spa ensures that every guest can effortlessly experience the rich heritage and spirited atmosphere that define the capital city.

Dining Near Madelise Palace Hotel & Spa: Your guide to local dining options

Guests staying at Madelise Palace Hotel & Spa are perfectly positioned to explore the diverse culinary landscape of Hanoi. For those craving authentic Vietnamese flavors, Bun Cha Ta Hanoi, Banh Mi 25, and Tung's Kitchen offer iconic local tastes, while Hoang's Restaurant provides excellent Vietnamese and vegan food. You can dive deeper into the city's gastronomy at Hanoi Food Culture Restaurant & Cooking Class or enjoy a meal at Hong Hoai's Restaurant. If you are in the mood for international fare, Spice Indian Restaurant, Grills & Gravy Indian Restaurant, and MAAZI Old Quarter serve aromatic and bold spices. For a more relaxed atmosphere, Timeline Coffee & Restaurant is an ideal spot to unwind. With 10 distinct dining options just steps away, Madelise Palace Hotel & Spa ensures that every meal is an adventure, ranging from street food classics to refined international cuisine, making it a premier choice for food lovers visiting the capital.

Shopping Near Madelise Palace Hotel & Spa: Where to find great shops nearby

Guests staying at Madelise Palace Hotel & Spa are perfectly positioned to explore the sophisticated retail landscape of Hanoi. For those seeking high end fashion and artistry, the neighborhood offers an impressive array of boutiques including Do Manh Cuong Boutique, Chie Design, and the elegant Hang Da Galleria. Lovers of traditional Vietnamese textiles can visit F Silk, Kenly Silk, and Duc Minh to find exquisite fabrics. If you are looking for a custom wardrobe, the area is renowned for its precision tailoring at Tailor made suit and Hieu Phuc Loi. Art enthusiasts will appreciate the curated selections at Hanoi Gallery, while those seeking unique electronics or collectibles can stop by Ho Guom Audio. For a more diverse shopping experience, the Factory Outlet provides a wide range of branded goods. This dense concentration of luxury ateliers and specialty stores ensures that every guest at Madelise Palace Hotel & Spa has access to the finest craftsmanship the city has to offer.

Room Prices at Madelise Palace Hotel & Spa: How it compares to the city average

Finding a balance between luxury and affordability is easy when considering the room prices at Madelise Palace Hotel & Spa. Guests can expect to pay an average of $26-50 per night for a stay here, which ensures a high quality experience without overspending. When looking at the broader market, this pricing aligns perfectly with the average price of a hotel room in Hanoi, which also ranges from $26-50. By offering rates that mirror the city average, Madelise Palace Hotel & Spa provides exceptional value for travelers who want a premium spa atmosphere while staying within a standard budget. This competitive pricing makes it an ideal choice for those seeking a refined retreat in the heart of the city without paying a premium over local norms.

What Guests Say About Madelise Palace Hotel & Spa: A closer look at the guest experience

Guests consistently praise Madelise Palace Hotel & Spa for delivering a high quality stay in Hanoi, reflected in an impressive 8.6 overall rating. The most celebrated aspect is the prime location, which earns a stellar 9.2, making it a favorite for those wanting to explore the city. Visitors frequently highlight the exceptional staff performance with a score of 8.9, noting their professionalism and warmth. Furthermore, the hotel maintains a strong reputation for cleanliness and value, both scoring 8.4. While the facilities are also well regarded with an 8.1 rating, it is the combination of attentive service and a strategic position in the heart of the city that makes this property stand out as a top choice for travelers.

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Amenities and facilities

Excellent8.0

Facilities

Languages spoken
  • English
  • French
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body wrap
  • Foot bath
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bottle of water
  • Breakfast [continental]
  • Coffee shop
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Cleaning products
  • Clothes rack
  • Desk
  • Electric kettle
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wooden/parqueted flooring

Location

116 Phố Hàng Buồm 9, Old Quarter, Hanoi, Vietnam, 100000

Exceptional9.2

Location

Airports
  • Noi Bai International Airport (HAN)
    20.9 km
  • Cat Bi International Airport (HPH)
    93.8 km
Public transportation
  • Hanoi Railway Station
    1.6 km
Hospital or clinic
  • NHA THUOC
    70 m
Shopping
  • Night Market
    140 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Old Quarter
    180 m
  • St. Joseph's Cathedral
    770 m
  • Vietnam Military History Museum
    1.2 km
  • Hoa Lo Prison
    1.3 km
  • Vietnamese Women's Museum
    1.4 km
  • Ho Chi Minh Mausoleum
    1.7 km
  • Presidential Palace Historical Site
    1.8 km
  • One Pillar Pagoda
    1.8 km
  • Temple of Literature & National University
    1.9 km
  • Vietnam Museum of Ethnology
    5.4 km
Nearby landmarks
  • Bach Ma Temple
    10 m
  • Market street for coffee
    50 m
  • NHA THUOC
    70 m
  • Hanoi Gallery
    80 m
  • Hieu Phuc Loi
    100 m
  • Miniso
    110 m
  • Tattoo 1984
    120 m
  • Den Quan De
    130 m
  • Mao's Red Lounge
    130 m
  • Ta Hien Street
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 12:15
  • Reception open until: 00:00
  • Check-out from: 12:00
  • Check-in until: 23:59
Getting around
  • Distance from city center: 0.1 km
  • Travel time to airport (minutes): 35
  • Airport transfer fee: 400000 VND
The property
  • Number of rooms : 40
  • Most recent renovation: 2024

Reviews of Madelise Palace Hotel & Spa from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 9.2
  • 9.6
  • 9.6
  • 4.8
  • 2.0
  • 10
  • 10
  • 9.6
  • 10

Most recent

From 3,358 reviews

  • Cleanliness score 8.4 out of 10
  • Facilities score 8 out of 10 and is a high score in Hanoi
  • Location score 9.2 out of 10 and is a high score in Hanoi
  • Service score 8.9 out of 10 and is a high score in Hanoi
  • Value for money score 8.4 out of 10 and is a high score in Hanoi

What guests liked

Summarized by AI

General Services: Friendly staff handle recommendations, room issues, late arrivals, and transport quickly, and many reviews say the service feels warm and attentive. (26 mentions)

Room Cleanliness: Clean rooms and steady housekeeping come up often, with reviews mentioning tidy spaces, daily cleaning, fresh towels, and well-kept rooms. (26 mentions)

Location: Old Quarter location puts the Night Market, Beer Street, Hoan Kiem Lake, Train Street, cafes, restaurants, and local markets within easy walking distance. (25 mentions)

Things to do: In-house travel help makes planning easier, with reviews mentioning tour booking, Halong Bay trips, local excursions, and sightseeing recommendations from the lobby travel desk. (17 mentions)

Value for Money: Good value comes up often, especially for travelers who want a budget-friendly base in the Old Quarter with a central location and basic comfort. (15 mentions)

Peace & Quiet: Quiet rooms support good sleep in several stays, with some reviews saying traffic noise stays out even in the middle of the Old Quarter. (12 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 269 reviews
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76% Positive
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23% Unfavourable

Location

Mentioned in 253 reviews
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94% Positive
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5% Unfavourable

Cleanliness

Mentioned in 198 reviews
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46% Positive
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53% Unfavourable

Room comfort

Mentioned in 125 reviews
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46% Positive
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53% Unfavourable

Room size

Mentioned in 87 reviews
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45% Positive
sentiment-negative-indicator
54% Unfavourable

Value for money

Mentioned in 66 reviews
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66% Positive
sentiment-negative-indicator
33% Unfavourable

Bathroom

Mentioned in 55 reviews
sentiment-positive-indicator
14% Positive
sentiment-negative-indicator
85% Unfavourable

Check in

Mentioned in 49 reviews
sentiment-positive-indicator
44% Positive
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55% Unfavourable

Soundproofing

Mentioned in 46 reviews
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10% Positive
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89% Unfavourable
Changed to review page 1
  1. 8.4Excellent

    YOUNGJE from South Korea
    Couple
    Superior Double Room
    Stayed 1 night in August 2026

    “The location and the friendliness of the staff are very good.”

    The location is the main one in the Old Quarter. Since it was the weekend, staff couldn't bring in the car, but they directly communicated with the Grab driver to take us with our luggage. The air conditioning and room conditions are not that great, but considering the price, it's satisfactory. I think I would go again if I went alone next time.

    Reviewed August 14, 2026
    Auto-translated through generative A.I.
  2. 9.2Exceptional

    Richard from Vietnam
    Solo traveler
    Superior Double Room
    Stayed 1 night in August 2025

    “During my trip to Hanoi, I found the hotel with the best value for money.”

    First of all, the hotel service is very good. Although they do not understand Chinese, they can communicate through simple English. Secondly, I really like the layout style, cleanliness, size, and amenities of the room, especially the stool which is more comfortable than those in other hotels. The hotel is also conveniently located in a bustling area, with plenty of places to eat, drink coffee, and go to bars. In short, everything is satisfactory except for the poor soundproofing in the hallways.

    Reviewed August 09, 2025
    Auto-translated through generative A.I.
  3. 9.6Exceptional

    Hye from South Korea
    Solo traveler
    Deluxe Single Room
    Stayed 8 nights in June 2025

    “It's in a good location, safe, clean, and nice.”

    A lively oasis in the Old Quarter. It's a safe and clean accommodation that is often spotted by family travelers, offering great value for the price. I booked a single room but was upgraded for free. There is no outside noise, but you can hear conversations very clearly when other travelers pass by in the hallway. Sometimes large Chinese families walk down the hallway chatting loudly, and you can hear everything. However, the air conditioning and Wi-Fi are excellent, and there is plenty of hot water. The bedding is also clean, so even with atopy, I stayed comfortably without any rashes. A room without a window allows for a good night's sleep even very late. I’ve had a great stay for 8 nights.

    Reviewed June 19, 2025
    Auto-translated through generative A.I.
  4. 9.6Exceptional

    Brad from United States
    Solo traveler
    Superior Double Room
    Stayed 5 nights in September 2026

    “Great Location and Impeccable Service ”

    The location is unbeatable, making it easy to explore nearby shopping areas. The facilities are excellent, with spotless cleanliness and reliable for hot water enhancing comfort. Staff members are friendly and attentive, contributing to a welcoming atmosphere. Overall, the value for money is solid, making this a highly recommended stay.

    Reviewed September 25, 2026
  5. 10.0Exceptional

    Đào from Vietnam
    Couple
    Superior Double Room
    Stayed 1 night in September 2026

    “Exceptional”

    The hotel is located in a prime location, stepping out makes you happy right away. The staff's service attitude is very good, cheerful, and they open the door for guests coming in and out.

    Reviewed September 09, 2026
    Auto-translated through generative A.I.
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