Family hotels & resorts in Hanoi

"This is a brand new boutique hotel in the best street in Old Town Hanoi. I've visited Hanoi 4 times now and this hotel is the best value for money. The rooms are 5 star quality. Staff are young, English speakers. The hotel arranged our Ha Long Bay overnight tour _ cheaper than agencies on the street!"

"Both the facilities and room in this hotel are excellent, clean, and a great value. The location is perfect in the heart of Old Hanoi. But it truly is the people who work here, who make it the best hotel in Hanoi. They are incredibly helpful, genuine, kind, and work extremely hard to make each visit special. In particular, Kate is an absolute star and has gone above and beyond in her duties from check in to departure to make our trip simply outstanding. When we return to Hanoi, we will be staying here again - highly recommended to all travelers. "

"There are a few La Siesta Hotels in Hanoi, we stayed at La Siesta on Ma May street for 3 nights in a Deluxe Double Room. The service started from the minute we were met at the airport and driven to the hotel in the EHG Airport Transfer. The staffs attentiveness and eagerness to ensure you are well informed and taken care of is felt the moment you enter the hotel, from the warm welcome, the arrival drink, fresh fruit and cold face cloth. The rooms are large, clean and very comfortable (some have bath/shower combo so make sure your request if you want shower only). The buffet breakfast was delicious (the best one on our whole holiday). Everything is made fresh daily with a mixture of westernised and Vietnamese foods.. Hotel is in the perfect location in the Old Quarter. Close enough to walk to restaurants, bars etc (1 - 2 blocks), but far enough that you don't have noisy clubs outside to keep you awake.. Great Location. Great Price. 5 Star Service. 5 Star Hotel. Perfect in every way."

"La Siesta has a few locations in Hanoi. Hotel Trendy is rated the best. It is located in a central location to the market, restaurants, and shopping. The Deluxe Cozy room is accommodating, but a bit smaller. Some rooms do not have a view/window. I do not think this is atypical since it is in "the city" and is built up rather than "wide". The staff are wonderful to meet all the guests needs/requests. Red Bean restaurant serves great food, but it is more "Asian/Fusion or Western" rather than more local Hanoi food. Highly recommend the breakfast buffet. "

"After a very disappointing experience in another hotel in Hanoi, it was so refreshing to transfer to Golden Sun. Everything almost perfect: location - its near different markets and the lake, accomodations - rooms well-maintained and kept clean, breakfast offers both local and international cuisine, hotel people/staff are a gem, its one of their best assets. I've personally experienced their hospitality and warmth and saw them giving the same treatment to other guests. I've read some hotel staff in other hotels in Hanoi can be quite pushy with offering tours but I did not experience this with the Golden Sun staff. They just ask about our activities for the day and since we have booked activities already, they just leave it at that. We had time to kill after check-out and they made our stay in the lobby comfortable by asking us from time to time if we needed help or wanted drinks. It was a short but hassle free stay, would definitely stay here again given the chance. Highly recommended to couples, families and single travelers."

"My experience with Lotte Hotel Hanoi has been nothing short of perfect ever since I made the decision to book a room. Everyone at the hotel seems to go out of their way to make your special occasion even better. As soon as I got to the hotel I was blown away by the view. It's one thing to imagine it but it's another thing altogether to get, what is perhaps, the best view in Hanoi from what might be the most luxurious hotel in Hanoi. The service is absolutely impeccable from everyone in the hotel but I do need to specially point out Ms. Ngan, Mr. Dat Tan Nguyen and every one of the Reservation Sales Agents I talked to for doing an exceptional job. They go out of their way to ensure you have the best time possible."

"This hotel is right next to the church and so close to Hoan Kiem Lake as well. Staffs are nice, friendly and helpful. The unpleasant thing would be the bathtub in my room. It was too slippery and dangerous if you are not careful enough when stepping out of it. Also, comparing to all the other 4-star hotels I have stayed before, Anatole somehow has a higher price. I may stay again in the next trip to Hanoi because of its location but might be also look for another hotel which has a better price."

"The location in the Old Quarter is excellent, the hotel is beautifully designed and clean, but was stood out was the above and beyond customer service. Mia and the rest of the team made me feel genuinely welcome and we’re attentive to all my needs. This was not my experience in other small hotels in Vietnam. For this reason, Shining Central stood out in the best way possible. I would highly recommend my friends and family stay here. "

"This is a brand new boutique hotel in the best street in Old Town Hanoi. I've visited Hanoi 4 times now and this hotel is the best value for money. The rooms are 5 star quality. Staff are young, English speakers. The hotel arranged our Ha Long Bay overnight tour _ cheaper than agencies on the street!"